Emergency Communications Officer at Alberta Health Services

In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay

As an Emergency Communications Officer (ECO) with ALTA Paramedic Health (APH), you will provide safe and effective emergency medical call taking and dispatch services to ambulances. Using established protocols and guidelines, you will evaluate and process both emergency and non-emergency calls, make key decisions and contribute to the coordination of dispatch operations and response strategies.

• Transition Company: Emergency Health Services
• Classification: Emergency Comm Officer (2190)
• Union: HSAA Facility PROF/TECH
• Unit and Program: EMS Dispatch
• Primary Location: Peace River EMS North Comm Ctr
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 31-JUL-2026
• Employee Class: Casual/Relief
• Date Available: 06-OCT-2026
• Hours per Shift: 12
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: Other
• Minimum Salary: $33.07
• Maximum Salary: $41.01
• Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent. Emergency Medical Dispatch (EMD) certification is required. Candidates who do not currently hold EMD certification will be required to obtain it; training will be provided upon hire.

Additional Required Qualifications

As required.

Preferred Qualifications

As required.