Store Manager at Centennial Auto Group

If you're passionate about leadership and continuous improvement, join Centennial Carstar Amherst team as Store Manager!

NOW HIRING: Store Manager

LOCATION: Centennial Carstar Amherst, NS

HOURS: Full time, Permanent. 40+ hours per week.

COMPENSATION: Competitive compensation package including base salary plus performance-based incentives. Company vehicle or vehicle allowance may be available for the successful candidate. Expected annual earnings of $60,000 - $75,000+ , negotiable based on experience and qualifications.

BUILD YOUR CAREER WITH US

At Centennial Auto Group, we are proud to empower our leaders with the support, resources, and autonomy to make a meaningful impact on their teams, customers, and business. If you're passionate about developing people, improving operations, and driving results, you'll find opportunities to grow with us.

Join Centennial Carstar Amherst and help build a collision repair centre known for exceptional people, exceptional repairs, and exceptional customer experiences. We offer:

• Company matching RRSP program
• Group health, dental, and insurance benefits
• Professional training and development opportunities
• Employee discounts
• Career growth opportunities within our organization
• A collaborative workplace culture built on respect, teamwork, and customer care

THE PERFECT FIT

You are a leader who believes that taking care of people, both customers and employees, is the foundation of a successful business. You lead with integrity, communicate openly, and create an environment where people feel supported, and motivated to do their best work. You enjoy coaching others, recognizing success, providing meaningful feedback, and helping your team grow professionally.

You are organized, adaptable, and comfortable making decisions in a fast-paced environment. Rather than simply maintaining the status quo, you naturally look for ways to improve processes, strengthen teamwork, and increase efficiency.

Most importantly, you take ownership. You care about the success of your team, your customers, and your store as if it were your own.

YOU WILL BE RESPONSIBLE FOR

• In this role, your leadership will directly influence the experience of our customers, the success of your team, and the continued growth of the business.
• Leading, coaching, and supporting a high-performing team while fostering a positive workplace culture
• Delivering an exceptional customer experience from initial contact through vehicle delivery
• Overseeing daily operations to ensure repairs are completed safely, efficiently, and to the highest quality standards
• Establishing and improving processes that increase efficiency, consistency, and profitability
• Monitoring workflow, production schedules, and repair timelines to support operational success
• Building strong relationships with customers, insurance partners, suppliers, and vendors
• Supporting employee development through coaching, feedback, and performance management
• Monitoring key performance indicators and identifying opportunities for continuous improvement
• Maintaining compliance with safety, environmental, and CARSTAR operational standards
• Taking ownership of the overall success, growth, and performance of the store

QUALIFICATIONS & SKILLS

• Proven leadership experience in collision repair, automotive, or a related industry
• Strong customer service and relationship-building skills
• Excellent communication and conflict-resolution abilities
• Ability to coach, motivate, and develop high-performing teams
• Strong organizational, planning, and problem-solving skills
• Experience managing operations, workflow, and performance metrics
• Financial awareness with the ability to manage budgets, profitability, and operational efficiency
• Knowledge of collision repair processes and estimating systems is considered an asset
• Experience with Mitchell, Audatex, or similar estimating software is considered an asset
• Commitment to continuous improvement and operational excellence
• Valid Canadian driver's license required

SUCCESS IN THIS ROLE LOOKS LIKE

• Customers consistently receive exceptional service and confidently recommend the store.
• Employees are engaged, supported, and committed to delivering quality work.
• The shop operates efficiently with clear processes and strong communication.
• Performance continues to improve through thoughtful leadership and continuous improvement.
• The store achieves strong customer satisfaction, quality, and business results while maintaining a positive workplace culture.

Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 47-year track record of success. Join our team and be part of our growth story as we operate six vehicle dealerships, twelve collision centers, and two powersports stores across PEI, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.

We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.