Resident Support Worker at Kelowna Gospel Mission Society

Kelowna’s Gospel Mission (KGM) is a faith-based, non-profit organization walking alongside individuals experiencing homelessness and housing instability. We believe every person is on a journey toward wholeness and deserves to be met with dignity, compassion, and respect. Our work is housing-oriented and focuses on supporting people as they move toward safe, stable housing and greater wellbeing. We serve people of all backgrounds and identities, offering care that is person-centred and grounded in the belief that hope and change are possible for everyone. Discover more about our mission and impact at www.kelownagospelmission.ca

As a Resident Support Worker/Custodian (RSW-C) at KGM, you oversee frontline activities, ensuring a safe environment for individuals experiencing homelessness. From assisting clients with basic needs to supporting their transition, you play a vital role in upholding our core values of respect and dignity. Your contributions have a profound impact on the lives of those we serve, embodying the essence of our organization's mission and values. Bay Ave operates an Overdose Prevention Site with supervised consumption.

Key Responsibilities

• Facilitate shelter activities that promote well-being and community engagement

• Ensure the cleanliness and maintenance of the shelter, adhering to health and safety standards

• De-escalate conflicts and ensure the safety of all residents

• Provide compassionate support to residents and maintain accurate client records.

• Assist with general housekeeping duties and managing residents’ belongings

Position Requirements

• Minimum of 3-months experience in social work or related field;

• Completion of High School Diploma as a minimum;

• Bachelor’s degree in a relevant field preferred;

• Proficient in Microsoft Office Suite, including Word, Excel, Teams, and other relevant platforms;

• Exceptional interpersonal skills, encompassing active listening, conflict resolution, and negotiation, to build strong relationships within the team and with external partners.

• This position is dependent on a Criminal Records Check (Vulnerable Sector)

• KGM offers comprehensive health benefits after 6 months of employment.

This is a great opportunity to make a significant difference in the Kelowna community; we are looking forward to hearing from you!

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