Transit Operator at Keolis Commuter Services

Job Details

Transit Operator - St. Albert Transit

Hit the road to a rewarding career! Keolis in St. Albert is seeking Transit Drivesr to join our family-oriented team. If you're committed to safety and providing superior customer service, we offer competitive wages and ongoing development to help you succeed! Operators need to be available for a 24/7 operation.

Note: This role is officially classified as part-time to start. However, we’re looking for candidates wanting to work lots of hours with full weekday and weekend availability, including split shifts. Operators may receive close to full-time equivalent hours, depending on service demand and coverage requirements. Opportunities for full-time status can be obtained eventually within the union.

Qualifications

• Valid Class 1 or 2 driver’s license with air brake endorsement
• Clean driving record with no more than 3 demerit points
• A cleared criminal record check is required
• A cleared drug & alcohol Screening is required for this position
• Ability to read, write, and speak English clearly for customer communication and safety/incident reporting
• Knowledge of St. Albert and surrounding area is considered an asset

Skills & Competencies

• Excellent driving skills and safe driving habits.
• Strong customer service skills with the ability to manage passenger behaviour and handle conflict calmly and professionally.
• Sound judgment and decision‑making, including under pressure, in all weather and traffic conditions.
• Organized, punctual, and reliable, with the maturity and initiative to work independently.
• Effective verbal communication skills and the ability to read maps and navigate efficiently.
• Ability to work a variety of shifts, including split shifts, weekends, and statutory holidays.

Key Responsibilities

• Safely operate buses on assigned routes in and around St. Albert, following all traffic laws, company policies, safety rules, and time schedules.
• Provide courteous, professional service to passengers, including answering questions, making general announcements, issuing transfers, collecting fares, and verifying passes.
• Assist customers with mobility devices and provide curb‑to‑curb support as required.
• Complete required vehicle, incident, and other reports accurately and in a timely manner, and follow established emergency and accident procedures when necessary.
• Respond to inquiries while en-route and assist with basic cleaning of units in the wash bay as needed.

What We Offer

• Compensation:
• Probation Wage: $30.90
• Casual rate - $34.14 per hour
• Part-time rate - $35.98 per hour
• Full-Time Wage : $37.88
• Training Wage: $28.64
• Unionized Position
• Benefit eligibility

About Keolis: Keolis provides mobility to over 3.4 billion passengers annually across 15 countries, operating everything from commuter trains and automated metros to shared bicycles. In Canada, Keolis employs nearly 1,857 people who operate light rail vehicles, urban buses, intercity coaches, and airport shuttles. With the recent acquisition of Pacific Western’s Transit and Motorcoach divisions, Keolis has officially expanded into Western Canada, bringing global expertise and a fresh commitment to safe, reliable, and passenger-focused service across Alberta and British Columbia. Each year, Keolis Canada helps over 12 million passengers reach their destinations smoothly and safely.