Supervisor, Patient Services - Emergency Department & ICU at Collingwood General and Marine Hospital

Supervisor, Patient Services – Emergency Department & ICU

Employment Type: Permanent Full-Time

Reports to: Manager of Emergency Department & ICU

Non-Union

Reason for Posting: Vacancy – Newly Established Position

Hours of Work: 8 hour shifts, Monday to Friday

Rate of Pay: $50.38 - $63.19

Join Our Inspired Team! The Opportunity

We need a Supervisor, Patient Services – Emergency Department & ICU to join our leadership team! You want to be our first supervisor supporting these departments and make a difference. Our Emergency Department is extremely busy with growing volumes to support our population and we operate a 5 bed Level 2 ICU. An Emergency Department Flow project is currently underway. This role will also support our respiratory therapy group.

This role will join a leadership team that is engaged in not only supporting today’s patient care and teams but is planning for Tomorrow’s Hospital. This role will collaborate with the Hospital Development team to support the planning process.

You won’t lead these teams alone! In addition to being supported by the Chiefs of Service in each area, CGMH is introducing a new model to support our leadership team continue to elevate quality and support our inspired team. You work closely with the Manager of the Emergency Department and ICU on all core leadership responsibilities and preparation for Accreditation in 2027.

Why Choose Us!

We invest in our Team. As the Supervisor, Patient Services – Emergency Department & ICU you will earn $50.38 - $63.19 an hour.

Beyond your hourly wage you will also enjoy:

• Access to funding to support education that you want to pursue
• Join or continue in HOOPP, a defined benefit contribution pension plan
• Time away from work matters. This position would earn five weeks of vacation.
• Your health and wellness are important. We offer a fulsome benefits package
• As a leadership role you will have flexibility with your schedule, including the option for some remote work to support focused projects and tasks

As the successful applicant you will do the following in collaboration with the Manager:

• Provide availability, support and problem solving to needs of the unit and across departments of the Hospital
• Complete leadership core responsibilities of budget management, employee engagement and performance, incident reports follow up and engagement with patients and families in collaboration with the Manager
• Ensure compliance with hospital policies, accreditation standards and regulatory requirements
• Actively participate and engage in Hospital Leadership activities, including sitting on relevant committees and regional meetings
• Be a visible and engaged presence with staff supporting daily operations and flow
• The successful candidate will partner with the Manger to determine most responsible person for core leadership responsibilities and will determine additional projects that may be led

What You’ll Bring

Required

• A Registered Nurse in good standing with the College of Nurses of Ontario
• Minimum 5 years of applicable clinical experience in an acute care setting
• Minimum of 1 years experience in a leadership role
• Experience in critical care/emergency medicine nursing
• Demonstrated ability to drive quality improvement and program initiatives
• Proven ability to influence from a people centered lens with an education focus, data informed decision making and curiosity to support strategic priorities
• Strong evidence of ability to work independent and collaboratively to achieve outcomes
• Work collaboratively to elevate clinical quality, patient safety and high standards of care
• Strong interpersonal and leadership skills with the ability to build positive relationships, enhance collaboration across departments, and create a cohesive, team-oriented environment

Preferred

• Bachelor’s degree in Nursing (BScN)
• Demonstrated commitment to leadership development through formal education, training programs, or certifications.

Values are at the Heart of Our Work

Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction

Support Each Other - working together across all roles to uplift our team and our patients

Lead by Example - setting a standard of integrity, fairness, and professionalism

Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs

Any successful candidate will need to live these values on a day to day basis. We have recently created a leadership values charter that we will share in the recruitment process.

Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH!

Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high-quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.

Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here.

Learn more about our Strategic Plan here.

Ready to Apply?

Apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume in PDF or Word format. Only those selected for an interview will be contacted. We look forward to reviewing your application.

We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services at [email protected].