Patient Service Clk Inside at Royal Victoria Regional Health Centre

Job Summary & Requirements

The RVH Emergency department cares for patients whose health problems need immediate attention and cannot wait to be seen by a family doctor throughout Barrie and surrounding communities. RVH’s Emergency department is very busy place treating hundreds of patients every day. The Emergency department team consists of physicians, nurses, attendants, technicians, crisis/social workers, clerical/support staff, and volunteers. As well as students/residents who are completing a crucial part of their education, gaining real-life experience with real patients. They are always closely supervised according to their level of experience.

As the Patient Services Clerk you will be is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre.

As a qualified candidate you will have the following job requirements:

• Medical Office Administration Certificate/Diploma or Equivalent Program essential
• Computer literacy - Microsoft Office – essential II. Keyboarding skills – 50wpm – essential
• Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset
• Current experience in the processing of physicians orders an asset

You will be an ideal candidate for this position if you have:

• Demonstrated commitment to customer service skills.
• Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
• Demonstrated ability to be flexible and adaptable to a changing work environment
• Demonstrated ability to prioritize and function effectively in a busy environment
• Demonstrated problem-solving ability and organizational skills
• Demonstrated ability to work independently and collaboratively as part of a team.
• Demonstrated ability to function in a multi-task environment
• Demonstrated commitment to maintaining confidentiality
• Demonstrated commitment to ongoing learning