Community and Events Coordinator at City of St. Catharines

At the City of St. Catharines, you’ll find more than just a job — you’ll find a place that fits.

Here, your work means something — where you can see the impact, feel the pride, and know you’re a part of something bigger. You’ll be trusted to do your job, backed by people who care, and part of a team that shows up for each other. There’s flexibility when it counts, and a real understanding that life doesn’t stop when the workday starts. With pay you can count on, great benefits, and a pension that helps you plan ahead — you’ve got more than a job. You’ve got the space to grow, the balance you need, and a place that gets it.

It feels different — because it is.

It’s a place that works for you.

This position is the primary contact for all third-party special events on City property, intaking requests, reviewing applications and required documentation in accordance with the City’s standards. They are responsible for the direct delivery of City-led events, working collaboratively with community groups, volunteers, City departments, partners and regulatory agencies to ensure well-planned, safe and successful events.

City-led events may include Volunteer Recognition Night, Canada Day, Summer Concerts Series, Pumpkinville, Let It Glow, New Year’s Eve Family Celebration and other assigned initiatives.

What You'll be Doing:

Community Event Liaison

• Serve as the primary intake coordinator for third-party special events requested on City property.
• Review event applications, site plans, permits and insurance documentation to ensure compliance with City event requirements, in consultation with internal and external partners.
• Liaise with internal departments and external agencies with respect to licensing (NRPS, Public Health, Fire Services, AGCO and TSSA etc.)
• Support third-party event organizers through the municipal approval processes and with the applicable City policies and by-laws.
• Coordinate meetings, site visits and follow-ups with internal and external partners.
• Process Fee Reduction Task Force applications and related documentation.
• Address public inquiries, concerns and event-related matters in a timely and professional manner.

Event Planning and Delivery

• Coordinate and execute City-led special events and festivals.
• Organize event logistics including site plans, traffic control, vendors, entertainment, staffing and volunteers, rentals and sponsorship activations.
• Coordinate operational and risk management plans to ensure public safety and event success.
• Procure and organize suppliers, contractors and service providers in accordance with City policies.
• Assist with marketing, promotions, sponsorships and community partnerships.
• Monitor event operations and respond to operational challenges during events.

Administration

• Supports budgeting and research for event planning, drafts council reports, processes invoices for payment, cash handling and bank deposits.
• Monitor event budgets, revenues and expenditures.
• Maintain event records, agreements and operational documentation.
• Update City websites, internal communications and social media channels to support event promotion and public interest.
• Utilize software for event management and facility coordination.

Special Events Advisory Team (SEAT)

• Support SEAT application review and event coordination processes.
• Assist the Community and Events team with event delivery and operational support.
• Act as a designate for the Community and Events Supervisor for SEAT when required.

What's Required:

• Completion of a three (3) year College Diploma in Event Management, Recreation, Community Development, Public Relations, Marketing or a related field.
• Two (2) years' recent work experience in an event management position, preferably within a municipality.
• Working knowledge of legislation, regulations and approved requirements related to special events, including municipal by-laws, liability insurance, health and safety, Public Health, Fire, AGCO, TSSA/ESA, NRPS, road closures and building permit requirements.
• Experience with negotiating service agreements with event suppliers, event vendors, fee for service agreements, etc.
• Proven customer service and conflict resolution skills with the ability to address difficult situations and identify solutions when dealing with business owners, government officials, and other stakeholders.
• Risk Management for both City led and for community led event safety.
• Basic skill level with accounting and budget administration.
• Strong leadership skills for staff, volunteers and community.
• Ability to lift and carry up to 40+ lbs. (setting up events, moving supplies).
• Proficiency with Microsoft Office Suite software, recreation/booking software and digital platforms used for event coordination and promotion.
• Valid Ontario Driver’s license, Class “G” with a clean driving record.
• Current Standard First Aid, CPR “C” and AED certification.
• Available to work a flexible schedule including occasional evenings, weekends, holidays and City events.
• Demonstrated commitment to enhancing a safety culture and a culture of continuous improvement.

Job Details

Pay Rate: $72,054 - $80,972

Hours: 35 per week

Schedule: Variable

Location: St. Catharines, ON

Work Mode: Hybrid (less than 50% remote)

Employee Group: CUPE Local 157

Position Type: Permanent, Full-time

Duration: ongoing

Vacancy Status: This posting is for an existing vacancy

Application Deadline: Until Filled

Jobs with an application deadline will close at 11:59 PM on that date. Jobs listed as ‘open until filled’ may close at any time.

Other Requirements

Other Position Requirements include: Class G Driver’s Licence, Ability to travel between City work locations

Candidates selected for the position will be required to complete the Ministry of Labour’s Worker Health and Safety Awareness training and provide proof of the educational credentials listed on their resume and job application.

What's In It for You

Curious what it’s like to work for the City of St. Catharines? Watch the video and Hear from Our Team.

Here’s what you can expect when you join us:

• Great People: Be part of a team that supports you, celebrates your wins, and helps you succeed.

• Make Your Mark: Bring your ideas, drive meaningful change, and leave a lasting impact on our community.

• Learn & Grow: Access training and development funds to take your skills to the next level.

• Competitive Pay: Competitive pay from a certified Ontario Living Wage Employer.

• Secure Future: Join the OMERS pension plan with employer-matched contributions.

• Balance & Benefits : Flexible hybrid work options plus health, dental, and vision benefits for eligible positions.

Additional Information

Equal Opportunity Employer

The City of St. Catharines is committed to fostering an inclusive, accessible, and respectful work environment. We celebrate the uniqueness of every individual. Our community is enriched by people from diverse backgrounds and lived experiences—a value reflected in our 2023–2027 Strategic Plan.

Don’t Meet Every Requirement?

We encourage individuals from all backgrounds, experiences, and education levels to apply. While specific qualifications may be required for certain roles, we assess each applicant’s overall suitability. Please note that unionized roles are subject to collective agreement requirements.

Accommodation

We are an equal opportunity employer and provide accommodations throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage, please contact Human Resources at [email protected].

Application Process

To ensure transparency and fairness, all applications must be submitted online through our application portal. Please keep your contact information up to date and regularly check your spam and junk email folders, as important communications may be directed there.

Interviews and Assessments

Depending on the role, interviews may be conducted via video conferencing or in person. Various tests and/or assessments may be administered as part of the selection process.

Use of AI

The City of St. Catharines does not use artificial intelligence (AI) technology in any part of the recruitment process.

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