Credit and Collections at Armour Transportation Systems

Join the Armour Team Today!

Position Overview: As a Credit & Collections Specialist, you'll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes beyond payment follow-ups —it’s about building strong relationships, resolving disputes, and collaborating with internal teams to enhance financial processes.

Key Responsibilities

• Proactively engage with customers to ensure timely payments while fostering positive working relationships.
• Conduct large account reconciliations, investigating discrepancies such as short payments, overpayments, and unresolved balances.
• Collaborate with Billing, Pricing, and Operations teams to resolve invoice discrepancies, rating errors, and contract inconsistencies.
• Analyze payment trends to identify root causes of delays and implement process improvements.
• Develop strategies with internal teams to minimize disputes and enhance cash flow.
• Act as a problem-solving expert, addressing challenges to prevent recurring issues.
• Maintain accurate records of customer interactions, disputes, and resolutions.

What We’re Looking For

• Experience in credit, collections, or accounts receivable, preferably in transportation, logistics, or a related industry.
• Strong reconciliation skills with the ability to analyze large datasets and resolve discrepancies.
• A problem-solving mindset—you enjoy investigating issues and finding effective solutions.
• Excellent communication and negotiation skills to work collaboratively with customers and internal teams.
• High attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Excel (pivot tables, VLOOKUPs).