Senior Manager/Manager Corporate Communications - 18 Month Term at Nch’ḵay̓

Duties, Responsibilities, Authority, and Accountabilities

Internal Communications & Strategic Advisory

• Lead internal communication efforts to inform, engage, and connect employees through channels such as newsletters, intranet content, leadership messages, and town halls.
• Provide expert strategic communication advice to senior leadership on key initiatives, ensuring transparency and alignment with corporate culture.
• Build the capability of leaders across the organization to communicate effectively with their teams.
• Proactively shape and protect the organization’s reputation by ensuring consistent and timely internal messaging.

Internal Reporting and Metrics

• Lead the development of quarterly communications and department reports for senior leadership and the Board.
• Track and report on communications performance and engagement metrics across internal and external channels.
• Translate activity and outcomes into clear insights that support accountability, transparency, and strategic decision-making.
• Support leadership with briefing notes, dashboards, and written updates aligned with organizational priorities.

External Communications

• Direct all external communications, including media relations, public statements, and corporate messaging.
• Serve as the primary point of contact for media inquiries and oversee the preparation of spokespeople for public engagements.
• Support the development of thought leadership content that positions Nch’kaý and its leadership as credible, values-driven leaders.
• Ensure all external messaging honors the vision of the Squamish Nation and reflects the organization's purpose and long-term vision.

Crisis and Issues Communications

• Support the development and execution of crisis and issues communications plans.
• Lead or support communications planning and response for sensitive, high-risk, or reputational matters, both internal and external.
• Work closely with senior leadership to ensure communications during crises are timely, accurate, and aligned with organizational values.

Content, Channels & Resource Management

• Oversee the creation and distribution of high-quality content across digital, social, and traditional communication platforms.
• Ensure all content aligns with brand standards, tone, and messaging.
• Lead and support the communications function, including internal staff, contractors, freelancers, and external agencies.
• Manage communications budgets to ensure efficient use of resources and successful delivery of communication outcomes.

Team Leadership & Development

• Lead and develop the Corporate Communications team, including internal staff, contractors, and external agencies.
• Build team capability by creating conditions for team members to do their best work and fostering a culture of continuous learning.
• Ensure continued professional development within the communications function to stay ahead of industry trends.
• Assess and determine the competencies and skill sets required for the team to achieve organizational objectives.
• Empower, engage, and coach the team to reflect Nch’kaý’s core values and principles.

Other

• Perform other duties as required.

Reporting Responsibilities and Authorities from Supervisor

• Reports to the Executive Vice President, Marketing, Brand and Community Engagement

Knowledge, Skills, and Experience

• Bachelor’s Degree in Communications, Journalism, or Marketing; Completion of a two-year diploma or associate degree in marketing, communications, public relations, or related discipline may be considered.
• Five to seven years of experience in communications, public relations, or a related role, demonstrating progressive growth and leadership.
• Three to five years of leadership experience and the ability to inspire and guide a team toward achieving common goals.
• Exceptional written and verbal communication skills, with a strong ability to craft compelling narratives.
• Strategic thinker with the ability to anticipate issues and align communications with business objectives.
• Strong project management skills, including the ability to manage and track multiple projects concurrently.
• Proven ability to lead teams and collaborate across departments and senior leadership.
• Experience utilizing social media tools (Facebook, X, Instagram) at an organizational level to promote events, initiatives, and campaigns.
• Proven proficiency in Microsoft Office products (Word, PowerPoint, Excel)
• Ability to organize and track overlapping tasks and assignments, with frequent priority changes to meet deadlines.
• Strong people skills and the ability to build productive and respectful working relationships with colleagues and senior management.
• Highly self-motivated and self-directed.
• Ability to work both independently and in a team-based environment.
• Willingness to be flexible and adaptable to changing priorities.
• Able to maintain a high degree of confidentiality.
• Previous experience shooting and editing video content for social media will be considered an asset.
• Previous experience working with First Nations is an asset; a strong desire to learn about and uphold Sḵwx̱wú7mesh values and teachings in a respectful manner is essential for this role.

Special Requirements

• Willing to work additional hours and off-site as required.

Working Conditions

• Occasional travel to other locations.