Conversion Automation Lead at tbk Creative

Role Overview

Company: tbk

Location: London, Ontari(hybrid) – Onsite 2-3 days per week

Type: Senior, full-time

Salary: $90,000 t$115,000

Signing bonus: $5,000 if you’ve already built automations that drove $3M+ in growth

We’re tbk.

A digital agency in London, Ontario, 17 years in. We build brands, websites, and marketing programs for brave clients looking tgrow.

What sets us apart is that we’re ahead. We’re first through the gate on AI, and it pays off. The bots and agents we build clear the busywork. That frees us for the big, innovative work, the kind of results our clients take tthe boardroom. We’re far enough out front that our team consults for those same clients on how tbring AI inttheir own organizations.

And we like it here. We’re a small, senior team that’s glad tsee each other in the morning, jazzed about the work, and quick tmove because it’s exciting.

We built this role for one person. You’ll know in a line if it’s you.

The role.

Your job is tturn more of our clients’ website visitors intcustomers, leads, and online sales, and tkeep those sites getting better month after month.

Mostly that means building new client websites from the wireframe up, written and structured tconvert from the first visitor. You alssharpen the sites we already run, and you build the AI automations that monitor performance and act on it automatically, sprogress never stalls waiting on a person.

What you’ll own.

• Net-new website builds, wireframe first. Most of the work. Conversion-first, mobile-first, built around the persona and the buying journey, then taken ta live build with our Web & Enterprise team.
• The automations that keep existing sites compounding while you sleep, confirming or denying the AI’s recommendations without a human in the loop.
• Pages that convert paid traffic from Google, Meta, and beyond. You design for the intent the visitor arrives with.
• Conversion and copy across e-commerce and B2B lead-gen. You write the words and protect the brand, because CRO without copy is just moving buttons, and brand is what makes people stay.
• Experimentation, SEO, and GEO, sthe right traffic hits a page that’s ready for it.
• Expert real-time dashboards in Looker Studio, and the ROI story behind every number.
• The client relationship. They should call working with you easy.

Are you our person?

• Are you building AI bots and agents today that manage real web performance? This is the heart of the role.
Dyou have 5+ years of agency-side CRO with a portfoli
• that beats the market?
Can you take a site from blank page t
• live, high-converting build?
Have you driven revenue on e-commerce and pipeline on B2B lead-gen, and d
• you know the difference?
D
• you have strong paid media chops and build landing pages for paid intent?
Can you write copy that converts and keep it true t
• a brand?
Are you an expert with Looker Studi
• or similar, and comfortable owning the ROI conversation?
Are you hands-on enough in the CMS and in HTML, CSS, and a little JavaScript t
• ship your own ideas?
Dclients describe you as a breeze t
• work with?

If you’re nodding down the line, we want ttalk.

The first year, roughly.

• Month 1: you’re in the accounts, your first wireframes are started, your first automation is shipped.
• Month 2: net-new builds are your rhythm, automations are managing live performance, and your dashboards are reporting ROI.
• 6 months: multiple sites taken from wireframe tlive, measurable lift, and an ROI story the client trusts.
• 12 months: your sites are beating their markets, your automations keep them compounding, and your playbooks have lifted the whole team.

The perks.

A real, warm, ego-free culture. Good people wh

• care about the work and each other.
An award-winning agency with trusted national and international clients and room t
• build something bigger.
• $90,000 – $115,000
Hybrid in London, Ontario, in our downtown office 2 t
• 3 days a week.
• 4 Friday afternoons off in the summer.
A clear path ta senior seat, and an AI-first stack (we basically don’t say nt
• innovation).

How tapply.

Show us how you think. Send your resume and a short note on three things:

• An automation you built, what it manages while you sleep, and the value it drove.
• A site you built or lifted, and the conversion thinking behind it.
• A time you a client out of a redesign, and why.

What happens next

If it looks like a fit, we will move quickly:

Short intr

• conversation
• Practical exercise (small, real-world, outcome-focused)
• Final conversation with leadership

Melissa McInerney

CEO & Chief Creative Officer, tbk

“Thanks for your interest in a career with tbk. Everyone who’s employed here pushes the boundaries of what is possible. Each of us are committed tbeing better than we were yesterday, solving real business challenges with technology, strategy, and creativity. I invite you tjoin our team of smart, driven problem solvers.”

Our Hiring Process

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Equal Opportunities

tbk is an equal opportunity employer that values diversity. We dnot discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital, veteran, or disability status.

tbk values diversity and is committed tcreating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We dnot discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due ta disability, please let your recruiter know.