Administrative Support (part-time, shared PIH/Synapse) at Park Integrative Health

Administrative Support, Part-time

$19/hour, min 20 hours/week, max 30 hours/week, flexible schedule

required, shared role between our two clinics, PIH and Synapse

Become part of our vision to change the way healthcare is

experienced in Canada.

A little about us…

Located in Sherwood Park, Alberta, we are the first fully integrative clinic in Northern Alberta. We

serve individuals and families across the Edmonton region, including Sherwood Park, St. Albert,

Fort Saskatchewan, Leduc, Beaumont, Ardrossan, and, of course, the City of Edmonton. We have

two spaces within Aspen Plaza in Sherwood Park. Our main clinic, Park Integrative HealthTM (PIH),

provides medical and allied health services and our secondary space, Synapse, houses our

chiropractic and physiotherapy treatments.

The concept for PIH grew from our shared belief that a journey to health requires an inclusive

approach. One that focuses on an individual’s mind, body, and spiritual well-being.

Our co-founders, Dr. Neeja Bakshi, Heather Gazley, Brandon R. Jacobs, and Mahesh Upadhyay, saw

a gap in service delivery for health and wellness treatments and a misbelief that Eastern and

Western medical traditions could not coexist. Our experiences with integrative medicine said

otherwise, and we knew PIH was going to be the one to disrupt this way of thinking; to change the

system.

Are you ready to join us?

Note: this is a shared role between PIH and Synapse, where the successful candidate is expected to

work at both clinics.

Reporting to the Allied Health Coordinator, the Administrative Support position provides

administrative services and support to the team at PIH and Synapse. You are an important

member of both teams, backing each clinic’s health and wellness professionals to deliver

comprehensive, collaborative healthcare to our patients.

You bring your exceptional organizational and people skills to this front-of-clinic position,

ensuring our patients have the best arrival, departure, booking, and rebooking experience. You

are a team player and not afraid to take a proactive approach or jump in to lend a helping hand

when needed. You can coordinate multiple duties at once and enjoy executing clerical and

administrative tasks.

Plus, if you’ve got a fresh perspective, a positive attitude, are keen to grow your professional work

experience, and like to have a little fun at work, we’re confident you’ll excel in this role.

If you’re a details person (and we suspect you are!), here are a bit more specific responsibilities

required for this role:

• Communicate with patients, staff, contractors, etc.
• Greet and register patients
• Ensure intake forms are completed
• Prepare and maintain charts
• Schedule appointments
• Coordinate testing and reports
• Process invoices
• Provide accounting and billing services
• Resolve conflict
• Maintain effective workflow
• Manage practitioner appointment schedules
• Correspond with stakeholders, employees and contractors of Synapse and PIH
• Educate clients as required
• Assist with other clinic activities as required
• Provide general clerical support duties, including using computerized information

systems, updating demographic information, maintaining accurate patient records,

patient identification checks, and answering telephone calls

• Initiate and maintain files and records, ordering supplies/materials and assisting in

scheduling patient appointments

T H E Q U A L I F I C A T I O N S N E E D E D T O S U C C E E D I N T H I S R O L E :

• Grade 12 with successful completion of a post-secondary diploma/certificate as an Office

Assistant (Administrative or Medical)

• Experience in a progressively responsible administrative support position considered an

asset

• Strong written and verbal communication skills
• Excellent organizational and time management skills

• This role is a part-time position (min 20 hours/week, max 30 hours/week).
• As part of the PIH and Synapse teams, this role has access to incredible benefits,

o a flexible work schedule

o treatments and services through our Staff Wellness Program

o hands-on training and mentorship

o appreciation incentives throughout the year to celebrate special occasions

o a positive work environment and a vibrant company culture

• We’re an equal-opportunity employer committed to creating an inclusive environment. All

applicants are considered for employment without attention to race, colour, religion, sex,

sexual orientation, gender identity, national origin, veteran, or disability status.

If this all sounds aligned with you and your goals, we’d love to hear from you! .

Please note that only successful candidates will be contacted for an interview.