Program Assistant II at Western University

Classification & Regular Hours

Hours per Week: 35

Level: N

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

The Schulich School of Medicine & Dentistry provides outstanding education within a research-intensive, distributed-learning environment where tomorrow’s physicians, dentists, health researchers and other scholars learn to be socially responsible leaders in the advancement of human health. The Schulich School of Medicine & Dentistry is the largest Faculty on the Western University campus and employs over 2,000 part-time and full-time faculty.

The Department of Psychiatry is a diverse city-wide clinical academic department at the Schulich School of Medicine & Dentistry. The department encompasses the University, London Health Sciences Centre (LHSC) and St. Joseph’s Health Care, London (SJHC), in London and St. Thomas, and has faculty and residents at the Windsor Campus.

The vision for the Department of Psychiatry is to be the acknowledged Centre of Excellence for psychiatric care and discovery in Southwestern Ontario with a mission to translate clinical research into treatment and provide regional consultation within interdisciplinary models of care.

The Department of Psychiatry is comprised of 90 Full-time Clinical Academics, 5 Basic Research Scientists and 13 administrative staff.

Responsibilities

Reporting to the Education Coordinator, the Program Assistant is responsible for providing administrative support for the effective and efficient operation of the Division of Geriatric Psychiatry including Continuing Professional Development (CPD), Division events, committees, and meetings, and the coordination of the Subspecialty Residency Academic Program. The Program Assistant provides support to the Geriatric Division Chair and the Geriatric Subspecialty Residency Program Director. The Program Assistant will act as a resource for internal and external stakeholders providing guidance regarding Program, University, and external regulatory body procedures in response to inquiries, providing referrals to other individuals or resources as required. This position is located at the Finch Family Mental Health Building at Parkwood Institute with additional work done at Victoria Hospital and other off-site locations.

Qualifications

Education:

• 3 Year Community College Diploma in Business Management/Administration
• University degree preferred

Experience:

• 5 years’ administrative experience in a clinical academic setting
• Experience working in a Continuing Medical Education program preferred

Knowledge, Skills & Abilities:

• Knowledge of medical education, curriculum, accreditation, and licensing bodies (Royal College of Physicians and Surgeons)
• Working knowledge of postgraduate medical education processes, accreditation, licensing bodies, and policies
• Advanced computer skills in Microsoft Office (with particular emphasis on Excel) and with databases; Familiarity with videoconferencing and online conferencing applications preferred
• Strong attention to detail, editing, and proofreading abilities
• Demonstrated ability to work independently and with a high degree of initiative, in strict confidentiality, often under pressure and deadlines with frequent interruptions
• Demonstrated ability to research/investigate issues and resolve problems
• Creative problem-solving skills and sound professional judgement with an ability to influence staff, residents, and faculty members
• Demonstrated ability to build strong, collegial relationships with residents, faculty, and staff members within the Department and across the University and Hospitals (LHSC & SJHC) as well as other satellite sites (CPRI, Vanier, Windsor)
• Exceptional organizational skills and demonstrated ability to manage multiple tasks and set appropriate priorities in a fast-paced environment
• Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
• Ability to work in a manner that is compliant with confidentiality requirements and resolve issues in a professional and timely manner
• Valid driver's license with access to a vehicle to travel within the city and surrounding communities

Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.