Senior Splunk Administrator – ITSI at Cognizant

Job Title: Senior Splunk ITSI Administrator

Job Location: Remote- Halifax, NS, Canada

• Please note, this role is not able to offer visa transfer or sponsorship now or in the future**

We are seeking a Senior Splunk Administrator with strong IT Service Intelligence (ITSI) expertise to design, implement, and optimize Splunk environments supporting enterprise-scale IT operations. This role focuses on driving operational visibility, automation, and proactive issue resolution using advanced analytics within Splunk ITSI.

In this role, you will

• Design, implement, and optimize Splunk ITSI solutions, including services, entities, KPIs, and service tree modeling to align with business objectives
• Develop and maintain ITSI notable event aggregation policies, service templates, and dashboards for enhanced operational insights
• Implement advanced analytics techniques (anomaly detection, predictive analytics) to proactively identify and mitigate service issues
• Build and automate Splunk administration workflows using scripting to improve operational efficiency
• Monitor and maintain Splunk infrastructure performance, capacity, and health, ensuring high availability
• Troubleshoot and resolve Splunk/ITSI issues related to configuration, performance, data ingestion, and integrations
• Integrate Splunk with multiple data sources and ensure data is parsed and aligned with CIM (Common Information Model) standards
• Recommend and implement improvements to enhance performance, reliability, and scalability of Splunk environments

What You’ll Need To Succeed (required Skills)

• Strong experience as a Splunk Administrator with hands-on ITSI expertise
• Advanced proficiency in Splunk SPL (Search Processing Language), including complex queries, correlations, and data models
• Deep expertise in troubleshooting Splunk infrastructure, including performance and ingestion issues
• Experience configuring ITSI components such as services, KPIs, episodes, and glass tables
• Hands-on experience with CIM compliance, data onboarding, and data modeling
• Knowledge of IT operations, including networking, systems administration, and security
• Experience in automation and scripting (e.g., Python, Shell, or similar)
• Strong analytical and problem-solving skills with attention to detail

Preferred Skills

• Splunk Certifications (e.g., Splunk Certified Admin / ITSI Certified)
• Experience with large-scale Splunk deployments (cloud or on-prem)
• Exposure to automation frameworks and DevOps practices
• Experience working in enterprise monitoring/observability environments

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• Long-term/Short-term Disability
• Paid Parental Leave

Work Model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a remote position in Canada.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.