Senior Manager, SMB National Sales Centre at Moneris Solutions

Your Moneris Career - The Opportunity

The Senior Manager, SMB National Sales Centre leads national sales strategy and execution for the SMB portfolio. This role is accountable for driving new revenue growth while reducing customer churn, and for building a high-performing sales organization across management, account management, analytics, and channel development.

Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Reporting Relationship : You will report to the Director, Business Development, Small-to-Medium Businesses (SMB).

Posting Type: Replacement.

Salary Range: The expected base salary range for this role is $115,000 - $147,000.

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career - What you'll do

• Lead national SMB sales strategy and execution to achieve revenue growth targets and improve customer retention.

• Manage and develop Sales Managers to meet quota, including setting targets aligned to corporate objectives and market conditions.

• Deliver $25M+ in annual new business revenue while supporting long-term portfolio and value-added services growth.

• Evaluate sales performance data and implement action plans to optimize results and identify growth opportunities.

• Develop and present data-driven recommendations to enhance go-to-market strategy, product positioning, and sales effectiveness.

• Produce regular performance reporting with actionable insights for senior leadership and executive decision-making.

• Define resource requirements and optimize team structure to meet sales targets and operational goals.

• Build and maintain cross-functional partnerships to support market expansion and improve market share.

• Identify and pursue new market opportunities through analysis of customer, competitor, and industry trends.

• Own the Sales Centre annual business plan in alignment with short-, mid-, and long-term SMB sales targets.

Your Moneris Career - What you bring

Required skills and experience

• Bachelor’s degree in Business or related field, or equivalent work experience.

• 7–10 years of sales or call centre experience.

• 2–3 years of people management experience.

• Experience achieving and exceeding sales targets in a quota-driven environment.

• Experience in telephone sales across inbound, outbound, and retention channels.

• Demonstrated experience leading change initiatives and driving continuous improvement.

• Proven Sales and Negotiation skills.

• Demonstrated track record for delivering quality work, on time.

Experience that would set you apart

• Experience in the payments industry.

• Bilingual in English and French.

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).

• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.

• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.

• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.

• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.

• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.