Administrative Assistant at Watson Gloves

Are you interested in growing your career with Watson?

WATSON GLOVES: Who We Are

With 108 years of experience, Watson Gloves is North America’s single source for hand protection offering over 2,000 different styles to cover glove-use: at work, at home, at play. We are a Family -owned company that is committed to providing Authentic and Fun experiences for our people and our customers that deliver above and beyond customer and employee experiences based in Integrity and Continuous Improvement.

Our drive for being industry leaders in glove innovation and focus on the four pillars of corporate social responsibility play a large part in our success as we live out our Just Cause by elevating industry for the greater good through sustainability and innovation protecting people and our planet.

If you like to work in a cool, collaborative workplace where we like to have fun but get the job done, look no further than Watson Gloves. “We’re glovers, not fighters” – Watson Marketing Team.

Role: Administrative Assistant

Location: Burnaby, BC On-Site

Salary Range: $50,000 - $55,000

The Role

The Administrative Assistant plays a key role in creating a welcoming, organized, and professional office environment while providing front desk, reception, and administrative support to employees, customers, vendors, and visitors. This role is responsible for coordinating daily office operations, managing calls, mail, supplies, travel bookings, customer tours, and employee purchase requests, while supporting internal communications, events, meetings, and general document management. As a trusted support role, the Administrative Assistant helps ensure smooth day-to-day operations while maintaining confidentiality and delivering a positive Watson Gloves experience.

YOUR core responsibilities

Front Desk & Reception

• Professionally answer, screen, and direct incoming phone calls and emails.

• Greet guests in a warm and professional manner

• Maintain the phone system ensuring updated greetings for office hours or company closures.

• Welcome visitors, clients, and vendors in a professional and friendly manner while coordinating arrival notifications with internal staff.

• Handle basic customer and vendor inquiries and forward to the appropriate staff

• Ensure the reception area is well maintained and tidy; decorating for special occasions

• Report facilities issues (e.g., maintenance, security, IT-related issues) to appropriate departments.

• Provide information to customers and vendors without appointments, ensuring a positive experience.

• Receive and sort incoming mail and deliveries for distribution to recipients or transfer to BBY2.

• Manage the process for outbound mail and courier services.

Administrative Support

• Manage office, coffee stations, lunchrooms and boardrooms:

• Replenish, order and maintain inventory.

• Ensure areas are tidy, organized, stocked and properly set up for meetings.

• Ensure lunchrooms are cleaned out on a regular basis

• Manage the budget for supplies, finding cost savings where able.

• Manage and process monthly employee purchase requests, ensuring accuracy and timely completion.

• Process credit card charges through Bambora.

• Scan end of day Picking Tickets from the Warehouse.

• Complete corporate travel bookings for all employees (except Executives), including transportation and accommodation, as requested.

• Notify HR of Canada-US trips for travel letters and update the travel tracker

• Save travel bookings in the travel folder and in the travel calendar

• Send travel invoices to Accounts Payable

• Notify Sr. Director of Corporate Social Responsibility of flights for AGM

• Liaise with Marketing and sales team for tradeshow travel bookings

• Assist travelers in booking offsite meeting rooms (i.e. meeting room in hotel)

• Coordinate customer tours by booking meeting rooms and arrange with Production Manager if factory tour is needed

• Assist with onboarding new team members’ office supplies

• Assist in providing SWAG and updating the inventory spreadsheet

• Coordinate catering deliveries for team lunches

• Forward calendar bookings for company wide meetings and events to new team members.

• Perform general administrative duties, data entry, and document management

• Prepare correspondence, reports, and other documents as needed

Office Coordination & Operations

• Maintain a clean, organized, and professional office environment

• Assist with internal communications and announcements

• Assist Sr. Director of Corporate Social Responsibility in event planning:

• Volunteer events

• Social Committee events (Halloween, Social Lunches, Summer Tailgate)

• Active member of the Green Team and Social Committee

• Assist in maintaining inventory of internal SWAG

• Assist Executive Assistant on set-ups for Executive meetings, townhalls etc.

• Provide back-up coverage for Executive Assistant as required

• Assist Executive Chairman when requested

• Ensure confidentiality of sensitive information

What YOU BRING to Watson Gloves

• 2+ years of administrative or reception experience.

• Minimum high school diploma.

• Excellent written and verbal communication skills.

• Strong customer service, organizational, time management and critical thinking skills.

• Strong computer skills: Outlook, Word, Excel.

• Capable of handling 30+ calls per day efficiently and effectively.

• Ability to work under pressure and multitask.

• Team player, proactive and eager to learn

Our VALUES

• Family Spirit: we support each other and we work as a team

• Integrity: we deliver on our promises every single day

• Fun: we work hard and play hard

• Authentic: we are true to who we are and what we do

• Continuous Improvement: We continually invest in our people and improving our processes

What we OFFER

• Competitive compensation package including bonus opportunities

• Comprehensive benefits package and time off policies

• RRSP matching program

• Company laptop

• Opportunities for professional development through our Talent Investment Program

• On-site gym and fitness equipment

• On-site parking available

• Great work environment & culture - we're recognized as one of Canada's Best Managed Companies!

• Lots of fun events & company SWAG

Thank you for your interest in Watson Gloves #WG! Only those applicants selected for an interview will be contacted. We wish you the best in your job search.

Watson Gloves is an equal opportunity employer, that fosters a diverse & inclusive workplace; one in which we are all working towards the same Just Cause of elevating our industry for the greater good, through sustainability and innovation, protecting people and our planet. Watson Gloves abides by Federal laws and does not discrimination on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. For more information on our Diversity & Inclusion statement & practices visit: Watson Gloves Careers - Watson Gloves