Server (Part-time) - Sydney at Great Canadian Entertainment

Position Summary

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a ba nquet, in a theatre, in in-room dining or other areas. Ensures adherence to all polices and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company�s policies and procedu res, motivates and leads by example and supports Great Canadian�s learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Greets guests by name wher ever possible
• Escorts guests to a table when applicable; presents menus; informs guests of daily specials
• Explains how various menu items or beverages are prepared
• Takes the guest orders; makes recommendations
• Serves the guests; checks to ensure satisfaction
• Prepares food and beverages if applicable
• Resolves guests issues or asks management for assistance
• Presents bill upon request; takes payment in the absence of a cashier
• Cleans table s or counters; removes dishes; re-stocks where applicable
• Delivers food to hotel rooms as directed; obtains signature; removes used trays
• Performs opening or closing duties as required
• Counts cash float at end of shift when a pplicable
• Covers other servers� sections when required
• Exercises good judgment when serving alcoholic beverages
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates st rong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education And Qualifications

• High School Diploma
• Minimum 1 year serving experience effective and service oriented communication
• POS experience
• Food Safety Certification
• Ability to successfully ob tain a Gaming License
• Ability to exceed internal and external customer expectations through timely,

Work Environment Considerations

• Regular casino, restaurant or bar environment, standing and walking f or long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, some exposure to verbal abuse, lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours