Operations Supervisor at CBI Home Health

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire a Operations Supervisor in Winnipeg.

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a consistant schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards Offerings Include

• Scheduled Hours: Monday to Friday 8:30 - 4:30pm
• Paid orientation, training and development with opportunities to grow your career
• Comprehensive Benefit package
• Employee discount and perk offerings with various partnerships, including TD Insurance, Telus, Rogers, Goodlife, Perkopolis etc.
• Reward and recognition programs
• Employee Assistance Program

What You Will Do

The Operations Supervisor will assist with staff supervision, coaching and scheduling and create a safe and secure home-like environment for clients, families and staff.

• Supervise assigned Direct Support Specialists, monitoring for adherence to all CBI Policy, providing guidance and direction, completing performance evaluations and coaching as needed
• Assist in interviewing, training and orientation / onboarding of new staff
• Assist with ensuring accuracy and consistency amongst SCS departments in SharePoint
• Complete audits and review operational metrics of success as requested
• Process Incident Reports to funders and licensing authority while maintaining accurate record of submissions
• Work in close collaboration with Operations Managers, Clinical team and Senior Management to ensure SCS efficiencies
• Participate in special events for supported individuals
• Conduct community site visits as requested

What You Will Need To Be Successful

• Experience/knowledge of working with adult clients with intellectual and mental disabilities.
• Experience/knowledge of working with clients with alcohol and drug dependencies and behavioural challenges.
• Must have a valid certification in emergency first Aid and CPR.
• Must have a dependable vehicle and full Class 5 Drivers License
• Required to have a clear Criminal Record Check with the Vulnerable Sector, Adult Abuse and Child Abuse Registry valid in the last 6 months.
• Minimum Grade Twelve education, preferably post-secondary, Developmental Service Worker Certificate, Health Care Aide certification or a combination of related education/experience.
• Ability to work effectively within a team environment, sound decision making abilities and the capacity to work with minimal supervision.

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.