Senior Business Analyst at Critical Mass

Agency

Critical Mass

Job Function

Projects and Performance Improvement

Job Subfunction

Business Performance and Process Improvement

Senior Business Analysts understand the business and user goals of a project and provide clear requirements for the development and testing team. Working with key stakeholders, Senior Business Analysts clarify and communicate business needs, contribute to the definition and design of solutions, and ensure the alignment of business solutions and business needs. Senior Business Analysts perform activities including business process analysis, needs assessments and solution definition throughout the systems development lifecycle. Senior Business Analysts helps develop processes and methodologies to manage requirements for all stakeholders.

As a Senior Business Analyst, you have experience gathering and documenting product requirements. You have worked in a variety of systems environments and have at least a general understanding of the technology considerations. You are comfortable leading workshops, working meetings and presentations. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholders

NOTE: THIS IS A CONTRACT ROLE WITH AN END DATE.

Responsibilities

Contributes to the analysis of business processes to identify and clarify requirements

Contributes to improvements to business processes

Is able to analyze and assess an organization’s business model

Demonstrates an ability to express complex ideas clearly

Facilitates analysis, classification and documentation of requirements

Proposes an appropriate document-set for a project

Publishes, distributes and facilitates sign-off of requirements documentation

Manages changes to the requirements baseline

Supports impact analysis on changes to requirement(s) through project lifecycle

Gathers, clarifies and validates requirements

Acts as interpreter who facilitates communication between clients and internal teams

Anticipates, quantifies and resolves problems and issues with requirements

Uses data and process modeling techniques to identify and clarify requirements

Communicates with clients and internal teams to clarify and validate requirements

Uses data and process modeling tools

Demonstrates knowledge of testing strategies, plans and execution

Participates actively in the development of testing strategies and plans

Designs user acceptance testing plans

Monitors user acceptance testing and responses to problems

Understands IT and project management concepts

Uses desktop productivity applications at an superior level

Is aware of the societal impact of information and information technology

Understand information security and confidentiality guidelines

Requirements

5 - 10 years experience as a Business Analyst in software or interactive web development initiatives

Bachelor’s degree in Business, Commerce or equivalent

Strong analytical skills

Strong organizational skills

Applies creative thinking and problem solving to clarifying requirements related issues

Demonstrated experience producing technology project artifacts including: use cases, requirements documents, design functional specifications, test plans and test cases, process flows.

Demonstrated experience in technology solution management, including: usability/GUI design, web application development methodologies, object-oriented development approaches

Working knowledge of third-party solution providers

Defining and documenting design to requirements trade-offs

Broad knowledge of programs, projects and knowledge management processes and tool sets

Knowledge of user-centered content development, interface design, information architecture, digital branding and marketing communications

Demonstrated experience in communications management, including ability to communicate with a variety of audiences (client and internal team)

Consensus building, team building and problem solving

Written and oral communications, including presentations to senior level executives

Ability to work with cross-functional teams throughout implementation to ensure integrity to requirements

Organizing and facilitating meetings with business users for requirements gathering

MBA desired but not required

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/