Product Care Specialist (Mobile Klinik) | Metrotown at TELUS

Location

Burnaby, BC, CA, V5H 4M1

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Req ID: 55500

Jobs by Category: Retail

Job Function: Retail

Status: Full Time

Schedule: Regular

What does it mean to join Mobile Klinik powered by TELUS?

Our goal is to provide Canadians with an excellent experience

We are passionate about people - our customers, our communities, and our team

We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What’s in it for you?

Uncapped commission so your earning potential is limitless (monthly payout)

Discounts on the coolest & newest wireless technology here at TELUS

Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally

Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support

Maternity and parental leave top‑ups, fertility treatment coverage, and gender

affirmation coverageWe provide paid training to ensure your success

And so much more

Responsibilities

Be part of a high performing team where your contributions are measured and recognized

Create solutions for our customers by using the power of technology to improve their lives

Work in a fast paced environment, where every day is different

Engage with prospective and current customers in store, by phone and messaging

Provide repair and replacement estimates for the customer

Working hours and locations

Opportunity to work with all of our brands

Work a flexible schedule, which includes evenings and weekends

Hours vary by location and time of year

Shift coverage at nearby locations

What you can expect after you apply

Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Total Earnings Range: $17.85 to $57.70 per hour

Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.

You will be successful if you are...

a self-starter ￭ motivated ￭ engaging ￭ goal-oriented ￭ inspiring ￭ adaptable ￭ ready for a career ￭ positive ￭ supportive ￭ team player ￭ eager ￭ resilient

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.