HOUSEKEEPERS at Fernie Stanford Resort

Front Desk Agent

Main Duties

• Register arriving guests and assign rooms
• Customer service and answering enquiries regarding hotel services
• Completing reservations both over the phone, via email, and in person
• Switchboard use
• General duties in the hotel setting including support for the housekeeping department
• Helping out with other office duties as required.

Email Address: [email protected]

Qualifications & Skills

Customer service attitude a must

• Sales skills essential
• Strong communication skills needed (written and oral)
• Completion of secondary school or equivalent
• Computer knowledge required (MS Office Word, Excel)
• Experience using a Hotel Reservation System would be preferred
• Previous experience in an office setting
• A detail oriented and efficient worker able to perform in a fast-paced environment
• Well organized and able to multitask

Job Type: Full-time

Job Location:

• Fernie, BC

Required Education

• High school or equivalent

Required Experience

• Customer Service: 1 year

Email Address: [email protected]