Senior Communications Manager, Canada (Bilingual French & English) at Gallagher

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

The Communications, Senior Manager will develop and deliver bilingual (French Canadian and English) internal communications that support Gallagher’s Benefits & HR Consulting (GBS) in Canada. This role ensures alignment with organizational priorities, culture, and brand voice while driving engagement across both divisions.

This role combines strategic counsel with hands-on execution, supporting leadership communications, change initiatives, and ongoing business updates across GBS in Canada. The ideal candidate is a strong relationship builder who is comfortable advising leaders, shaping messages for diverse audiences, and executing across multiple channels in a fast-paced, matrixed environment.

Note: For the equivalent French-language posting, please see posting number 2026-57006 Gestionnaire principal des communications, Canada (bilingue)

How You'll Make An Impact

• Division Strategy: Lead internal communications strategies for GBS Canada, ensuring alignment with leadership messaging, transformation initiatives, and organizational updates.
• Strategic Execution: Balance strategic thinking with hands-on execution to deliver high-quality work on time.
• End-to-End Communications Planning: Own internal communications plans for projects and initiatives, ensuring alignment with business priorities, culture, and brand voice.
• Bilingual Communications Development: Develop and deliver bilingual internal communications for Canada, including leadership messages, organizational announcements, emails, intranet content, talking points, newsletters, and presentations.
• Leadership Support: Provide communications counsel to senior leaders and business partners, helping guide messaging, timing, and channel strategy.
• Content Management: Manage the creation, review, and release of internal communications to ensure clarity, consistency, and accuracy.
• Collaboration: Collaborate across communications, HR, marketing, and business teams to drive alignment and adoption of communication strategies.
• Platform and Calendar Management: Manage communication tools, platforms (e.g., SharePoint, Poppulo), and calendars for supported business areas.
• Metrics and Insights: Apply metrics, insights, and best practices to continuously improve communication effectiveness and employee engagement.
• Crisis and Client Communications: Support crisis communications and client-related messaging, including M&A announcements.
• Collateral Development: Oversee the creation of collateral for both internal and external audiences, ensuring alignment with business goals and brand standards.

About You

Skills and Expertise

• Exceptional written and verbal communication skills in French Canadian and English, with strong grammar, editing and proofreading ability.
• Proven ability to translate complex information into clear, audience‑focused communications.
• Strong writing and editing skills across a range of internal channels and audiences, including newsletters, SharePoint and email platforms.
• Ability to independently manage multiple medium‑ to high‑complexity projects with competing deadlines.
• Strong attention to detail, time management and organizational abilities.
• Comfort working independently while building strong relationships with global and cross‑functional partners.
• Experience leveraging data, insights and industry trends to inform communication strategies.
• Proficiency with Microsoft 365 tools; experience with SharePoint, Poppulo or similar platforms preferred.
• Knowledge of AP Style for consistent and professional communications.

Business/Professional Requirements

• Bachelor’s degree in communications, journalism or a related field.
• Minimum 7-10 years of experience in corporate or internal communications.
• Experience supporting senior leaders in a complex, matrixed organization.
• Experience in financial services, insurance brokerage or a large global organization is a plus.
• Relationship builder with individuals at all levels and in all areas of the world; seeks to build trust through a professional attitude, confidence, and a strong work ethic
• Must be self-starter and continuous learn who takes initiative to implement strong plans and continuous process improvements
• Comfortably operates with minimal direction
• Engages in continuous learning - proactively researches and applies best practices and innovations in internal communications

Note: Bilingual, English and French required. English is required for this role to communicate regularly with mostly English-speaking clients in other provinces and team members in other regions where English is the primary language.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)