Student Health & Wellness Clerk at Dalhousie University

Position Information

Position Title

Student Health & Wellness Clerk

Research Project

Department/Unit

Student Health

Location

Halifax, Nova Scotia, Canada

Posting Number

S216-26

Employee Group

NSGEU Local 77

Position Type

Term

Duration of Contract (if applicable)

One year

Employment Type

Full Time

Full-time Equivalency (FTE)

1.0

Salary

$29.18-$36.94 per hour ($49,317 - $62,436) per annum, 35 hours per week)

Classification

C6

Provisional Statement

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The Student Health & Wellness Centre provides primary health care, counselling services, and, where appropriate, specialist care to Dalhousie and King’s students and registered community patients. Reporting to the Director, Operations, the Student Health & Wellness Clerk supports the delivery of clinical and administrative services and serves as a first point of contact for patients. The role is responsible for maintaining the inventory of medical equipment and supplies, stocking clinical areas, sterilizing clinical instruments and equipment, and providing support. In addition, the position provides reception services, including appointment scheduling, patient intake, and administrative support to healthcare providers, while ensuring a professional, compassionate, and efficient patient experience.

Key Responsibilities

• Clean and sterilize instruments and carry out duties to maintain exam/procedure rooms. Disinfect, stock, and shut down exam/procedure rooms. Assist in maintaining the cleanliness and serviceability of clinic facilities and equipment; arrange for maintenance and repair as needed.
• Process and prepare specimens as directed by physicians to be delivered to the lab.
• Order and maintain inventory of clinical supplies, as required to support day-to-day clinical operations, keeping track of equipment balance and reorder timelines.
• Obtain basic patient vital signs, patient demographics, and insurance information as appropriate; prepare and update medical charts and associated records, and enter patient data into the electronic medical records.
• Provide front desk reception duties at the Student Health & Wellness Centre including appointment booking and patient registration (using in person, phone and online systems to book appointments, prepare and update client charts with current demographic and insurance information, greet and check patients in for their appointments).

Note

Due to operational requirements, the successful applicant is required to work in-person on campus.

This position has a 35-hour weekly schedule of Tuesday to Friday (11:00 a.m. to 6:30 p.m.) and Saturdays (8:30 a.m. to 4:00 p.m.). From June through August, the schedule is Monday to Friday. All scheduling is subject to change, with appropriate notice, based on operational requirements.

Required Qualifications

• Completion of a Medical Device Reprocessing Course, a Medical Office Administration program with 1-3 years of related experience in a medical office (or equivalent combination of training and experience).
• Excellent working knowledge of medical terminology and common clinic medical equipment and supplies.
• Demonstrated ability to work in a busy, fast-paced environment required and ability to handle a large volume and a wide variety of patients.
• Excellent communication and interpersonal skills are essential along with good organizational, time management and prioritization skills.
• Ability to lift 25lbs.
• Basic computer skills (word processing, email, spreadsheets, and internet).

Assets

• Experience with equipment sterilizing.
• Proficiency in working with an electronic medical software system.
• Immunizations must be up-to-date for successful candidate.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies, in particular:

• Respect & Inclusion
• Adaptability
• Knowledge & Thinking Skills
• Communication
• Service

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Non-probationary bargaining unit employees (NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information.

If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here.

Posting Detail Information

Number of Vacancies

Open Date

07/22/2026

Close Date

07/31/2026

Open Until Filled

No

Special Instructions to Applicant

Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/21605