FT Visual Merchandising Coordinator at Manitoba Liquor and Lotteries

All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Job Purpose

Reporting to the Program Manager, Visual Merchandising, the Visual Merchandising Coordinator plays a key role in driving the execution of merchandising strategies and enhancing the customer experience journey in Liquor Marts. The coordinator contributes to the success of merchandising initiatives through proactive coordination, effective communication, and the seamless delivery of display standards and merchandising-related activities. They will collaborate closely with the marketing team and play an integral role in providing exceptional customer service to both internal and external customers and contribute to overall positive retail engagement.

Job Responsibilities

• Coordinate and maintain program documentation, project files, and communication logs for all retail merchandising initiatives in Liquor Marts.
• Establish schedules covering design timelines, task tracking, playbook development, asset production, distribution of program materials, and execution requirements to meet desired launch dates.
• Coordinate and administer detailed communication plans, special instructions, and playbooks for Liquor Marts to ensure clarity, alignment, and consistency. Assist with questions or troubleshooting when required.
• Work closely with the Marketing Coordinator and Marketing Clerk to communicate printing, ordering, and delivery of merchandising material.
• Maintain merchandising philosophies and list of current marketing assets in the Merchandising Standards Playbook and Content Manager by reviewing category listings, validating exceptions with cross-functional partners, and executing updates to guidelines and documentation.
• Participate in set-ups, category/shelf layouts, and pilot testing in Liquor Marts.
• Participate in merchandising store visits and the scorecard process.
• Provide on-site Liquor Mart support and assist with completion of merchandising scorecard action items with store management teams.
• Collaborate with Retail Operations on signage requirements and product category placement/SKU counts for Liquor Mart renovations.
• Coordinate display, fixture, and wayfinding production; submit Requests for Service (RFS) and Requests for Goods & Services (RGS) when required.
• Poll stores and create distribution lists for deployment of signage, merchandising materials by the Marketing Coordinator.
• Ensure the deployment and implementation of new store fixtures, signage, and equipment is executed.
• Maintain accurate databases related to merchandising assets, programs, retail visitations, and scorecards.
• Measure merchandising effectiveness by collecting store feedback, compiling sales, category or key performance indicator (KPI) data, organizing, and analyzing results for review.
• Compile sales reporting and market trends for merchandising strategies, optimizing shelf management, and opportunities for growth.
• Perform merchandising and shelf management research to innovate and improve according to industry trends and best practices while monitoring budgets.
• Monitor and maintain a ‘test and learn’ portfolio of opportunities for new merchandising initiatives, innovation, and tactics.
• Track costs and monitor budgets monthly.
• Act as primary business contact for Liquor Marts, suppliers/agents, and internal departments for questions and issues related to merchandising.
• Monitor and maintain the merchandising mailbox to ensure quick customer service.
• Maintain positive working relationships with internal and external groups of interest.
• Provide updates to management.
• Other related duties as assigned.

Primary Qualifications

• Completion of a recognized degree or diploma in business administration, marketing or a related discipline, or an equivalent combination of education, certification, and experience.
• A minimum of three years of demonstrated retail experience with one year of experience in merchandising.
• Solid understanding of retail, operations, design, customer navigation, and the path to purchase.
• Strong communication and interpersonal skills (both verbal and written).
• Strong time management and organizational skills with the ability to prioritize, plan multiple tasks and projects concurrently and meet timelines.
• Demonstrated attention to detail and accuracy.
• Ability to anticipate future retail needs/opportunities and ensure that these are integrated into future merchandising strategies.
• Intermediate skills in Manthan and JD Edwards.
• Experience and proficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams, and Outlook).
• Have and maintain a valid Manitoba Class 5 Drivers License.
• Demonstrated flexibility and effectively works both independently and in a team environment.
• Demonstrated work experience includes achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, and valuing diversity.
• The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. Leadership competencies include, building strategic performance, coaching, and developing, influencing and leading. These competencies are deemed important for the success of the position and organization.

Secondary Qualifications

• Project management experience is considered an asset.
• Bilingual (French/English) language skills are an asset.
• Proficiency in Adobe programs (InDesign, Acrobat, Photoshop) is considered an asset.

***Testing may form part of the screening/selection process. An eligibility list will be created, if possible. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.

We thank all interested applicants, however, only those selected for interviews will be contacted.

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

• Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
• Hybrid Work Model for Eligible Positions: Remote/Office work for eligible positions.
• Flex Time: Flexible shifts and work hours for eligible positions.
• Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
• Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
• Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
• Diversity and Inclusion: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
• The Together Project: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

• Accrue up to 10 paid vacation days per year during the first 2 years of employment.
• Accrue 15 paid vacation days per year after 3 years of employment.
• Accrue 20 paid vacation days per year after 5 years of employment.
• Accrue 25 paid vacation days per year after 9 years of employment.
• Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

• Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee’s long-term strategy.
• Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

• Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependents. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

• Educational Assistance: Tuition reimbursement for eligible employees.
• Training: Variety of courses and programs to support skill and professional development.
• Career progression: Internal job posting system that provides opportunities for a variety of career paths.
• Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

• Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work.
• Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.