Accommodations Assistant at Thompson Rivers University

Under the supervision of the Exams Supervisor, the Accommodations Assistant is responsible for liaising with faculty regarding test/exam delivery and pick-up, invigilating tests/exams for face-to-face and distance education students with disabilities and providing assistance to students with use of adaptive technology during tests/exams. The Accommodations Assistant provides support to the Exams Supervisor and Exams Support Specialist with filing and inputting data in the Accessibility Services data-base/scheduling system and also works collaboratively with members of the Accessibility Services department and other TRU staff.

MAJOR DUTIES & RESPONSIBILITIES

• Provides invigilation and support to students with disabilities during tests and exams.

• Provides support to students with use of adaptive technology during tests/exams (e.g. Read&Write, Dragon Naturally Speaking).

• Liaises with faculty during the writing of tests/exams when students have questions.

• Liaises with faculty regarding the delivery and pick up of tests/exams to/from Accessibility Services.

• Maintains and updates confidential student data and other records according to established departmental procedures.

• Provides support to the Exams Supervisor and Exams Support Specialist with tasks such as filing and inputting data into the Accessibility Services data base and scheduling system.

• Consults with Exam Supervisor as needed.

REPORTS TO

Exams Supervisor, Accessibility Services

QUALIFICATIONS

EDUCATION:

• Grade 12, plus one year post-secondary program or specialized courses in a related field (e.g. Human, Social or Community Services)

EXPERIENCE:

• One year related experience working with persons with disabilities in an educational environment or equivalent

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

• Knowledge of disabilities, confidentiality and privacy guidelines
• Ability to deal courteously and tactfully with a range of people including staff, faculty, students with disabilities and individuals under stress
• Proven ability to deal courteously and effectively with a range of people including students with various disabilities, faculty and staff
• Ability to respond effectively to challenging and stressful situations involving students and/or faculty
• Intermediate knowledge of word processing programs and databases
• Understanding of adaptive technology in a testing environment
• Excellent organizational skills
• Ability to communicate effectively both verbally and in writing
• Ability to work cooperatively as part of a team as well as independently

WORKING CONDITIONS

• Sitting at a desk and computer for long periods of time
• General office conditions
• Regular contact with students with a variety of disabilities
• Dealing with challenging or difficult situations and/or personalities