Customer Experience & Inbound Operations Manager at Harvest Prime

Location

Hudson Valley, NY (Remote)

About The Role

Harvest Prime is a growing food distribution platform built from the merger of three established Northeast brands. We’re looking for a hands-on, tech-savvy CX & Inbound Operations Manager to own the full inbound customer journey—from first inquiry through onboarding and ongoing account health. You’ll build and run the systems that route, qualify, and manage every inbound touchpoint so our sales team can focus on selling. This is a management-level role working cross-functionally with Sales, Procurement, Logistics, and Technology.

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