Resident Care Worker at Mission Services of London

Mission Services of London is a non-profit social service agency dedicated to serving residents of London and Middlesex County with compassion and dignity. Men’s Mission at Mission Services of London has a Casual opening for a Resident Care Worker. This role will facilitate the intake process and provide ongoing care and support to clients within the Men’s Mission. The position will be supervised by the Direct Care Supervisor.

Duties And Responsibilities

• Registration of new and returning clients.
• Orientation of new clients.
• Monitoring (i.e.: conflict intervention and resolution, security, etc.) and support (i.e.: responding to the needs of residents, crisis intervention, listening, etc.).
• Administration of medications.
• Appropriate and accurate record keeping.
• Respond to incoming phone calls and inquiries at the front door by transferring calls/inquiries appropriately or providing direct service.
• Greet all visitors and oversee the sign-in / sign-out process.

Qualifications

• Graduate of Secondary School (Community College preferred)
• Experience working within a social service agency
• Physically fit, as some lifting may be required (20+ lbs.)
• Strong verbal and written communication skills
• Good listening skills
• Flexibility and a willingness to respond to the needs of those in the shelter
• Ability to work both independently and as a member of a team
• Current First Aid/CPR and CPI certificates (asset)
• Second language skills (asset)

Position Details

• Casual Relief – hours scheduled as required, no permanently fixed schedule.
• Compensation: $20.89 per hour

Mission Services of London invites applications from all qualified individuals. MSL is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an interview, please advise Human Resources if you require accommodation.

Mission Services of London

4-797 York Street

London, ON, N5W 6A8

519-433-2807

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Organization Profile

Job Details

Position Type

Casual / On Call

Other

Salary

$20.89 per hour

Date Posted: July 27, 2026

How To Apply

resume

Contact Name

Mary Jo Parisi

Email Mary Jo Parisi

Application Deadline

Wednesday, August 26, 2026

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