Student Experience Coordinator at EF

The Opportunity

The Student Services Coordinator (part-time) will support initiatives and activities related to student engagement and success at EF International Language Campus, Vancouver. In addition, the Student Services Coordinator will work directly with student groups to develop, implement and coordinate programs, with a goal of encouraging a higher level of engagement and ultimately retention to graduation. This position involves responsibilities for campus events and occasional work on weeknights and weekends.

Position Details

This is a part-time, fixed term position (1 year term). The Student Services Coordinator is required to work 15-20 hours per week, 4 days per week. In addition, the Student Services Coordinator will take (on a weekly, rotating basis) the campus emergency phone.

• Hours of work: part-time, 15-20 hours per week
• Days of work: 4 days per week
• Term: 1 year contract (with possibility of extension)
• Compensation: $20/hour
• Start Date: August 17th, 2026

Values And Skills

• You believe in global education and embrace cultural diversity
• You insist on the highest service standards to deliver a meaningful and impactful student experience
• You are a team player and can work cross-functionally and collaboratively
• You thrive under pressure and enjoy a fast-paced work environment

Responsibilities

• Coordinates and assists with all major on and off-campus focused events
• Support key departmental programs such as New Student Orientation, Graduation, student mentorship
• Is comfortable leading presentations in front of large groups of students
• Lead the promotion of student life events using social media channels, print material, and other forms of appropriate communication to the campus community
• Encourage and support students, student organizations, departments, and academic programs, on events that benefit the student community and align with the school’s mission
• Serves as an advisor for students
• Welcome students in the mornings, assist with student inquiries
• Cultivate and maintain good working relationships with staff, faculty, and students
• Administrative coverage for campus student services based needs
• Holds the emergency phone (rotated between staff members, weekly) to respond to after-hours incidents as needed

Qualifications & Requirements

• Experience with student services or student support is preferred
• Be skilled in Word, Excel, PowerPoint
• Have excellent communication skills, written and oral
• Have high attention to detail
• Fluency in English; fluency in an additional language is preferred but not required
• Proven track record and commitment to outstanding customer service
• Flexible approach to work and able to maintain composure in a fast-paced environment.
• A high-energy and enthusiastic individual who thrives under pressure, takes initiative, troubleshoots and prioritizes tasks when operating on tight deadlines.
• Personable, persuasive, and a strong influencer, with the ability to cultivate and maintain relationships.
• Collegial attitude and able to work collaboratively across teams and campuses
• Entitled to legally work in Canada for the duration of the position

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

About The Team

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.

We offer immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.