Accounts Receivable and Billing Specialist at Western Alliance Logistics

Western Alliance Logistics, division of Western Alliance is a fast-growing 3PL logistics company specializing in freight forwarding.

We are restructuring our receivables team and are looking for a candidate who is passionate about their work, who actively searches for improvement and who wants to collaborate within an active and dynamic team.

The qualified candidate will be reporting to the Controller and will be part of an active and dynamic finance team.

Key Responsibilities

• Manage full-cycle accounts receivable and monitor aging reports
• Conduct collection calls and follow up on overdue accounts
• Communicate with customers regarding outstanding balances and payment arrangements
• Investigate and resolve billing discrepancies and payment-related issues
• Collaborate with internal teams (sales, finance, customer service) to resolve account concerns
• Maintain accurate and up-to-date records of all collection activity and account status

Qualifications

• 3-5 years of experience in Accounts Receivable and collections
• Strong phone presence and confident communication skills
• Proficiency in ERP systems and strong Excel skills
• Highly organized, persistent, and results-driven

What We’re Looking For

• Strong collections mindset with a professional, customer-focused approach
• Strong negotiation, follow-up, and problem-solving skills
• Ability to maintain relationships while ensuring timely payment collection

What You’ll Get at WAL

• Clear career objectives and opportunities
• Exposure to all areas of logistics and transportation operations
• Collaborative, team-oriented work environment
• Fast-paced and growth-driven company culture

Benefits

• Full benefits package (dental, extended health, disability, and life insurance)
• Employee Assistance Program
• Paid time off
• On-site gym and parking
• Company events and health & wellness initiatives

Position Type

Full-time | Monday to Friday | Day shift | In-person (Kirkland, Qc)