Packaging and Labels Operator at Hilton Foods

Job Title: Packaging and Labels Operator

Salary Range: CAD$45,510. – CAD$56,888.

Working Type: On-Site

PURPOSE OF ROLE

The Packaging & Labels Coordinator is responsible for the management, storage, and staging of packaging materials and labels required for production and warehouse operations. The role ensures materials are available, organised, and supplied in line with operational demand. The position maintains control of label inventory and supports accurate label application and usage across processes, working closely with operational teams to ensure continuity of supply and minimise disruption. The role also provides support to adjacent processes, including AGV operations, as required.

Key Accountabilities

Packaging & Materials Management

Manage the storage, organisation, and staging of packaging materials required for production and warehouse operations

Ensure packaging materials are available and supplied in line with production schedules and operational demand

Maintain organised storage locations to support efficiency and material traceability

Monitor packaging material usage and report shortages or risks to continuity

Perform regular inventory counts and stock reconciliations.

Maintain FIFO/FEFO controls

Ensure packaging materials are stored in accordance with food safety requirements.

Label Control & Accuracy

Maintain accurate control of label inventory across operations

Verify labels against production schedules, customer specifications, and product requirements prior to release.

Manage controlled, obsolete, and damaged labels according to site procedures.

Support accurate label application to prevent errors, rework, or compliance risks

Investigate label discrepancies and support corrective actions

Ensure full traceability of label issuance and consumption.

Support product recall and traceability processes when required.

Operational Support & Coordination

Process inventory and material transactions in warehouse management systems.

Work closely with production, warehouse, and inventory teams to support continuous operations

Provide operational support to adjacent processes, including AGV operations, where required

Escalate equipment, automation, or system issues affecting material flow.

Coordinate closely with Quality and Production teams during product changeovers.

Safety, Quality & Compliance

Follow GMP, HACCP, Food Safety and ensure packaging and label handling complies with food safety, quality, and operational standards

Verify packaging materials meet quality standards before use.

Report packaging defects, damaged materials, or non-conformances.

Follow site procedures related to material handling, traceability, and documentation

Support audit readiness related to packaging and label controls

Process Improvement & Reporting

Participate in root cause investigations related to packaging, labeling, or inventory discrepancies.

Identify opportunities to improve inventory accuracy and material flow efficiency.

Monitor, maintain accurate records and report KPIs relating to inventory, labeling, and packaging performance.

Report issues, shortages, or risks impacting operations.

Essential

KEY EXPERIENCE, KNOWLEDGE, SKILLS

2+ years of experience in warehouse, manufacturing, or food production environments

Knowledge of packaging materials and label handling processes

Strong attention to detail and accuracy

Ability to coordinate material flow to support operational demand

Strong communication and teamwork skills

Ability to work in fast‑paced, process‑driven environments

Perform other duties as assigned by the Inventory Leader / Supervisor / Manager.

Experience using WMS, ERP, or inventory management systems.

Knowledge of GMP, HACCP, and food safety standards.

Understanding of FIFO/FEFO inventory practices.

Ability to perform inventory reconciliation and cycle counting activities.

Desirable

Experience supporting automated or AGV‑enabled operations

Familiarity with inventory or warehouse systems

Experience in food production or regulated environments

Working Conditions

Production teams Temperature

Temperature ‑controlled work environment maintained between 0–2°C

Moderate noise levels due to AGVs, robotic systems, and material‑handling equipment (MHE)

Ability and willingness to wear mandatory personal protective equipment (PPE), including hearing protection and cold‑environment PPE

Hilton Foods Canada is committed to building a culture of diversity and inclusion and are committed to providing equal opportunities to all employees. At Hilton Foods Canada, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation during the recruitment process, please advise the HR representative. All requests for an accommodation and the accommodation measures will be handled in a confidential manner at all times.