Meter Data System Operator (PWU) at Alectra Inc.

#2026-155

Location

Brampton (Kennedy), Hybrid

Department

Network Metering

Number Of Vacancies

Hours Per Week

Rate Of Pay

$36.53/hr - $53.48/hr

Posting Open

August 17, 2026

Posting Closed

August 28, 2026

Please note that this posting may be removed prior to the closing date if a high number of qualified applications are received.

At Alectra, we energize a brighter future by empowering our workforce through the talent of tomorrow's bright minds. We promote a culture that encourages collaboration, celebrates innovation and supports lifelong learning. We are committed to creating a safe and inclusive workplace where everyone succeeds and has the opportunity to make a meaningful difference.

Position Purpose

This position is responsible for operating the assigned application to provide data to downstream systems for Validation, Estimation and Editing (VEE). The operator is responsible for reviewing the exceptions generated from the validations performed by the application.

Key Responsibilities/Accountabilities

• Ensures meter data is received as per schedules, and reviews, validates, and edits the data to provide accurate and timely data to downstream systems. Ensures operational tasks and corrective actions are performed in compliance with rules and regulations established by the Independent Electricity System Operator, Measurement Canada, Ontario Energy Board and Alectra.
• First point of contact to identify, receive and / or troubleshoots meter data discrepancies regarding new customer installations, meter data, IESO trouble reports, etc. Discrepancies must be resolved within established timelines and ensure correct data is used by the IESO to prepare the power bill for Alectra, and for customer billing.
• Sets up or upgrades metering installations for retail and wholesale interval meter points. Collaborates with other teams as required to ensure the accuracy of the meter data and to resolve communication problems.
• Assist with resolving data communication issues relating to meter interrogation.
• Manage failed calls, exception reporting and issue resolution.
• Collaborates with Specialists and Metering field teams to resolve metering or communication problems. Issues service orders as required and follows up in compliance with Alectra and Ontario Energy Board standards.
• Coordinates with Metering to do a manual read on any recorders that require one.
• Update batch files, used for daily, weekly and monthly transfers, with any account changes, additions or deletions.
• Ensure all communications and meter functions are being properly captured.
• Create analysis reports identifying failures and gaps and recommend solutions.
• Perform transfer of meter data and verification of receipt and taking corrective measures when issue arise.
• Performs testing and validation of all AMI/MV90 systems, components and integrations including head ends, system upgrades, patches and integration testing
• Performs testing and validation of firmware upgrades for meters and network equipment prior to release
• Ensures interval data is accurate and available to support customer billing, field activities and reporting requirements, Net System Load Shape calculations, retailer requirements, wholesale settlements, power bill computations and customer inquiries
• Responsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility system. Reports any unsafe conditions or observed unsafe work practices using Alectra procedures.
• Supports resolution of customer information requests/inquiries through kVA analysis reports, and peak demand inquires.
• The incumbent may be asked to perform other related duties which may be assigned from time to time.

Qualifications, Knowledge, Skills And Competencies

Education & Specialized Knowledge

• Successful completion of Post-Secondary Diploma or Degree in Computer Science, Information Systems, Electrical Engineering Technology, or a related technical discipline; an equivalent combination of education and relevant experience may also be considered.
• Demonstrated knowledge meter reading databases such as MV90 or AMI is a definite asset.
• Knowledge of IESO and OEB Rules and Regulations, including settlement processes are definite assets.
• Demonstrated knowledge of power billing rates and metering technologies is an asset.

Experience

• Minimum five (5) years related experience.

Skills/Abilities/Competencies

• Demonstrated excellent judgment, problem solving and decision-making skills. Excellent interpersonal skills and demonstrated written and verbal communication skills with external contacts, internal departments and co-workers.
• Strong organizational and time management skills.
• Demonstrated knowledge of MS Office (Word & Excel & Outlook) and other applications.
• Demonstrated knowledge of Power Bi, Power Automate and Power Query an asset
• Strong analytical abilities with demonstrated application of math skills.
• Working knowledge of the Measurement Canada Act and Regulations in relation to electricity metering.
• Experience in performing statistical analysis.
• Strong knowledge of metering concepts and supporting technologies.
• Knowledge of Alectra Utilities’ business systems used by Network Metering considered an asset.
• Demonstrated ability to solve moderately complex problems, including a facility for ratios and multipliers
• Demonstrated ability to work independently
• Demonstrate strong customer focus

Working Conditions

• Work involves minimal unpleasant conditions or hazards, resulting in minimal discomfort or risk of danger - work is performed in the office.

Who We Are

As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:

Safety: Stay aware, prevent risks and protect each other.

Respect: Value everyone, act honestly and foster inclusion.

Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care.

Excellence: Elevate performance, embrace diversity and deliver quality through collaboration.

Innovation: Drive growth by embracing change, creativity and continuous improvement.

Here’s Why Alectra Might Be Your Ideal Workplace

• We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.
• We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.
• We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:
• Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.
• Disconnecting from work: We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance.
• Hybrid work environment: Based on operational requirements, we offer flexible working arrangements that include working remotely or on-site.

At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.

Ready to Apply?

If this sounds like you and gets you excited, we’d love to hear from you! Simply click the apply button to submit your resume and take the first step toward joining our team. *Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers page to be considered.*

• First consideration will be given to permanent employees in the PWU bargaining unit.

Note: To be considered as an internal candidate you MUST use your Alectra email address when applying to jobs. This will link your application to your Dayforce Profile.

At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation due to a disability during the process, please contact [email protected]. We will work with you to ensure your needs are being met to the point of undue hardship.

Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.

Please note: We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.

Use of Artificial Intelligence (AI) in Recruitment

At Alectra, we’re committed to energizing a brighter future through innovation and responsible technology use. While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates. Applications are personally reviewed by either a member of the Talent Acquisition team or one of the hiring leaders, ensuring a fair and human-centered experience for all applicants.