Director of Middle Market, Alberta at Zurich Canada

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience leading commercial insurance teams, building broker relationships, and driving profitable growth, we would love to hear from you.

Zurich Canada is currently looking for a Director, Middle Markets, Prairies to lead our Alberta Middle Markets business and drive profitable growth across the region.

Reporting to the Vice President, Middle Markets, Western Region, you will be responsible for executing regional business strategy, strengthening broker relationships, developing underwriting talent, and building a profitable portfolio. This role offers the opportunity to help shape Zurich's continued investment in the Middle Market segment while supporting future growth opportunities across the region.

This is a unique opportunity to join a collaborative, market-facing leadership team where you will have the autonomy to influence business outcomes, develop future talent, and strengthen Zurich's presence across the market.

This posting is for an existing vacancy.

Zurich Canada uses artificial intelligence-enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.

Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.

What you will do

• Lead the profitable growth and performance of Zurich's Middle Markets portfolio across Alberta, Saskatchewan and Manitoba.
• Execute regional business strategies aligned with Zurich Canada's commercial insurance objectives.
• Strengthen relationships with key broker partners, with particular focus on strategic broker engagement and long-term growth opportunities.
• Drive market visibility and expand Zurich's position across target industries and customer segments.
• Lead underwriting execution and portfolio management to ensure disciplined, profitable growth.
• Develop, coach, and inspire underwriters while building future leadership capability and organizational bench strength.
• Foster a culture of accountability, collaboration, technical excellence, and customer focus.
• Improve service responsiveness and execution to deliver a differentiated broker and customer experience.
• Partner with underwriting teams to ensure strategic accounts receive timely and effective service.
• Collaborate across National Accounts, Financial Lines, and other business units to identify cross-selling opportunities and deliver integrated client solutions.
• Monitor portfolio performance, market trends, and underwriting results to ensure sustainable growth and strong financial outcomes.
• Champion Zurich's strong underwriting, sales, and service culture while supporting change initiatives and continuous improvement efforts.

What you bring to the table

Required Qualifications

• Bachelor's Degree or equivalent and 10+ years of experience in Commercial Property & Casualty insurance, including underwriting, market-facing, portfolio management, or commercial insurance leadership roles.
• Demonstrated experience leading and developing high-performing underwriting teams.
• Proven success delivering profitable growth through disciplined portfolio management and broker engagement.
• Strong strategic thinking, business planning, and execution capabilities.
• Deep knowledge of commercial underwriting principles, risk assessment, and portfolio management.
• Exceptional relationship-building, communication, negotiation, and stakeholder management skills.
• Ability to influence across teams and lead through change in a fast-paced market environment.

Preferred Qualifications

• Advanced knowledge of Middle Market Property & Casualty insurance.
• Established broker relationships across Alberta and the Western Canadian marketplace.
• Experience leading geographically dispersed teams.
• Professional insurance designation (CIP, FCIP, CRM, or equivalent).
• Experience collaborating across multiple commercial insurance business units to drive growth and client outcomes.

Compensation

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is $150,000- $200,000 CAD.

Our Culture

At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work.

We value diverse perspectives and foster a collaborative environment where employees are empowered to make an impact. We offer a comprehensive rewards package designed to support employee well-being, growth, and success.

• Comprehensive health and wellness benefits.
• Minimum four weeks of vacation annually.
• Four personal days each year to support personal, cultural, religious, or well-being needs.
• Access to ongoing learning and development opportunities.
• Opportunities to support and give back to our communities.
• Recognition as one of Greater Toronto's Top Employers and recipient of Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 900 employees across Canada, Zurich combines global strength with deep local market expertise.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

Join us as we constantly explore new ways to protect our customers and the planet.

• Location(s): CA - Calgary - 8th Ave
• Schedule: Full Time
• Recruiter name: Briana Le Goaix