Restaurant Manager at Chateau Victoria Hotel & Suites

Perched atop the locally owned and operated Chateau Victoria Hotel & Suites, Vista 18 Restaurant & Lounge is Victoria’s only rooftop restaurant, offering guests breathtaking views alongside a locally inspired culinary experience. For over 25 years, Vista 18 has been a proud part of the Victoria culinary scene and is known for its warm hospitality, exceptional food, and relaxed upscale atmosphere. We are currently seeking a full-time Restaurant Manager to lead our team with passion, professionalism, and a guest-first mindset.

As Restaurant Manager, with support from the F&B Manager as required, you will:

• Lead daily operations of Vista 18 Restaurant & Lounge, ensuring seamless service and exceptional guest experiences.
• Train, coach and support front-of-house staff in delivering professional and personable service.
• Oversee the department hiring, scheduling, and performance management.
• Work closely with the Food and Beverage Manager to maintain consistency in quality and standards.
• Manage ordering and inventory of front of house beverages and mise-en-place
• Monitor restaurant metrics (labour, guest satisfaction, revenue, etc.) and implement improvements where needed.
• Maintain adherence to food safety, licensing, and workplace safety regulations.

Qualifications

• Prior restaurant leadership or supervisory experience (minimum 1-2 years preferred).
• Strong interpersonal and communication skills.
• A collaborative and hands-on management style.
• Passion for hospitality and a focus on guest satisfaction.
• Ability to thrive in a dynamic, fast-paced environment.
• Serving It Right certification (or willingness to obtain).
• Availability to work a flexible schedule, including evenings, weekends, and holidays as required by operational needs.