Crate Wash Lead at Hilton Foods

Job Title: Crate Wash Lead

Salary Range: CAD$21:63ph – CAD$27:00ph

Working Type: On-Site

PURPOSE OF ROLE

Responsible for leading and overseeing crate wash operations across inbound, washing, and palletising processes, ensuring safe, efficient, and continuous flow while maintaining quality, hygiene, and operational standards, and supporting team performance and cross-functional coordination.

Key Accountabilities

Regulatory, Safety & Quality Compliance

Ensure all operations meet safety, hygiene, and quality standards across the crate processing area.

Ensure compliance with food safety, sanitation, and regulatory requirements across all functions

Oversee safe handling of equipment, chemicals, and materials, including forklift operations

Enforce cleanliness and hygiene standards across inbound, wash, and palletising areas

Monitor adherence to operational procedures and compliance protocols

Proactively identify risks and take corrective or preventive action

Operations Leadership & Process Control

Lead daily activities to ensure efficient and stable crate processing operations.

Direct and coordinate inbound, washing, and palletising activities to ensure continuous flow

Monitor operational performance and adjust priorities to meet production requirements

Optimize system performance including crate wash equipment, conveyors, and AGVs

Manage chemical dosing processes in line with hygiene and safety standards

Support first-line troubleshooting and ensure timely escalation of technical issues

Crate Handling, Quality & Inventory Management

Ensure proper control of crate quality, inventory, and reconciliation processes.

Oversee crate inspection, rejection, re-induction, and scrap processes

Ensure consistent quality standards across all stages of crate handling

Monitor crate and pallet inventory levels, including internal storage and external locations

Maintain accurate system visibility and control of inventory movements

Ensure alignment between physical and system records

Operational Flow & Coordination

Maintain seamless end-to-end flow across all crate operations.

Demonstrate understanding of the full crate processing workflow and the impact of individual tasks on upstream and downstream operations

Coordinate activities across inbound, washer, and palletising teams

Manage bottlenecks and ensure balanced throughput across all process stages

Align operational priorities to meet production and dispatch needs

Ensure effective use of equipment and resources to maintain flow efficiency

Respond quickly to disruptions to minimize operational impact

Team Leadership & Capability Development

Drive team performance, engagement, and operational execution.

Lead, coach, and support team members across all crate operations roles

Set clear expectations and monitor performance standards

Provide on-the-floor guidance and support during operational activities

Promote cross-training to enable role flexibility and skill development

Foster a culture of accountability, safety, and continuous improvement

Communication, Problem-Solving & Administration

Ensure effective communication and resolution of operational challenges.

Communicate operational updates, risks, and issues clearly to team and leadership

Lead response to escalations and resolve issues to maintain workflow

Ensure accurate recording of operational data, including rejects and system updates

Support reporting, compliance documentation, and audit readiness

Drive continuous improvement initiatives and complete additional assigned duties

Perform Other duties as assigned by supervisor/Manager

Essential

KEY EXPERIENCE, KNOWLEDGE AND SKILLS

2-3 + years of Experience in warehouse, manufacturing, or production environments

Demonstrated leadership experience with the ability to guide and motivate teams

Valid forklift operator certification with strong safety practices

Understanding of crate operations including inbound, washing, and palletising

Knowledge and high level of accountability of safety, sanitation, and food hygiene standards

Strong problem-solving skills and ability to respond to operational challenges

Excellent communication and coordination skills

Strong attention to detail and operational awareness

Perform repetitive manual handling tasks, including lifting, stacking, and prolonged standing

Understanding of ERP/WMS systems and inventory tracking

Perform other duties as assigned by the Supervisor / Manager

Desirable

Experience with automated systems, AGVs, or industrial equipment

Knowledge of chemical handling and sanitation processes

Ability to manage multiple priorities in a fast-paced environment

Strong coordination across cross-functional teams

Working Conditions

Temperature controlled work environment maintained between 0–2°C

Moderate noise levels due to AGVs, robotic systems, and material handling equipment (MHE)

Ability and willingness to wear mandatory personal protective equipment (PPE), including hearing protection and cold environment PPE

Would Suit Someone Who Is…

A strong team leader who leads by example and supports operational teams

Comfortable managing fast-paced, high-volume operations

Adaptable and able to make real-time decisions

Detail-oriented with strong quality and safety focus

Proactive in identifying and resolving issues

Demonstrates collaboration, accountability, agility, and continuous improvement mindset

Promotes a positive, safety-first, and performance-driven team culture

Collaboration and Culture Activation

Works closely with operations, maintenance, and quality teams

Supports cross-functional coordination across crate operations

Drives consistency, standardization, and best practices

Encourages team development and operational excellence

Hilton Foods Canada is committed to building a culture of diversity and inclusion and are committed to providing equal opportunities to all employees. At Hilton Foods Canada, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation during the recruitment process, please advise the HR representative. All requests for an accommodation and the accommodation measures will be handled in a confidential manner at all times.