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Account Assistant - London, ON #351068

Company: Hub International

Date: 09/17/2019

City: London, ON

HUB International’s vision is to be the leading sales and service organization in the insurance industry. HUB continues to grow and seeking a dynamic Account Assistant to join our busy Personal Lines team based in London, Ontario. We are looking for a strong team player who is detailed oriented, has an ability to multitask, enjoys working with people, and has a commitment to deliver results on required deadlines. This role will have the support of a Team Leader and work with a supportive team of experienced Personal Lines Brokers.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.


  • Making requests to insurance companies

  • Processing documents for both program and mid-market policies

  • Confirming to loss payees/mortgagees/lienholders/lessors

  • Claims follow ups and reporting

  • Scanning and attaching documents in Epic

  • Service mail sorting/distribution, filing and other general administrative duties

  • Acting as Reception coverage where required

  • Other related duties as may be required.

Qualifications and Experience:

  • College Diploma or equivalent work experience

  • Nice to have - Previous insurance and Epic insurance systems

  • 1-3 years’ customer service experience

  • Willing to work towards RIBO license

  • Exceptional interpersonal, verbal and written skills

  • Strong prioritization, organizational and multi-tasking skills

  • Proficient in Microsoft Office: Word, Excel and Outlook.

  • Team player

HUB Total Rewards:

Monday to Friday Work Schedule

Employee Discounts on Personal Home & Auto Policies

35 hour work week

Education Reimbursement Program

Competitive Salary

HUB Employee Referral Program – Award for successful hires

Paid Vacation

Corporate Cell Phone Program

Paid Sick Days

Recognition Programs

HUB Days – Paid Personal Days

Health & Wellness Initiatives

Group RRSP Company Matching Program up to 2% of Base Salary

Group Benefits Plan (Health & Dental)

Corporate Discounts on Gym Membership

Company Paid Employee Assistance Program

Dedicated Personal Lines Trainer

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

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