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Print Production - Toronto, ON #354362

Company: CTG

Date: 11/10/2019

City: Toronto, ON

Print Production

Toronto, Ontario, Canada


Information Technology

5 hours agoPost Date

19209635Requisition #

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CTG is currently assisting one of its premiere clients in staffing a Print Production in Toronto, ON

Position: Print Production

Location: Toronto, ON

Duration: On Going

Pay Rate: 14.75/Hour

POSITION CONCEPT: The client facing print operator must be an organized and energetic individual with exceptional customer service abilities. Will require managing a large volume of print and finishing with tight deadlines for a large insurance company. Computer and problem solving skills are necessary.

  • Coordinate the print job intake process, prioritizing and assigning jobs

  • Operate production printers and copiers, configure settings, manage job queues, process files, print jobs, scan materials and select appropriate output formats per client requirements

  • Retrieve, re-purpose and re-print archived documents

  • Ensure customer issues and escalations are resolved or further escalated as appropriate

  • Track and archive digital client jobs as required for re-printing

  • Validate or adjust the layout and imposition of files

  • Maintain colour matching to client standards or requirements

  • Perform colour calibration using densitometers and perform colour adjustments

  • Load print drivers for clients / Enter IP addresses, user access levels

  • Maintain log of all activities including on-site parts inventory for fleet equipment

  • Order and replenish consumables, forms inventory and other supplies items as required. May include monitoring and managing inventory of production printer consumables and specific stock to support client print job requirements Front Counter


  • Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities

  • Able to read, write and follow basic English instructions

  • Ability to lift and move up to 50 pounds

  • Basic math skills (add, multiply, divide)

  • Basic computer skills (keyboard, mouse functions)

  • Excellent communication and Customer service skills

  • Effective organizational skills

  • Read and comprehend technical trouble shooting (fault codes, image quality) procedures

  • Knowledge of and working skills with principles of colour theory, colour calibration process and instruments


High School Diploma or equivalent certification

Health and safety certification (WHMIS)


Experience in customer facing role / customer service role (2-3 years of

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Additional Information

  • Job Function: Printing Operations & Support

  • Education Level: High School Diploma/GED (±11 years)

  • Work Remote: No

  • Travel: No

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