Trade Services Administrator - #1788637

Aviso Wealth:

At Aviso Wealth, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to service, partnership, and innovation. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic culture sets Aviso Wealth apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso Wealth has to offer at www.aviso.ca.

The Opportunity:

We’re looking for a Trade Services Administrator to join our Trade Services team.

This role can be mostly remote, however we will on occasion require you to come onsite to our office at 151 Yonge St, Toronto, ON.

Reporting to the Supervisor, Trade Services the Trade Services Administrator is responsible for the processing and settlement of mutual fund trades and GIC’s, completing trade corrections, adhering to regulatory standards and internal standards to meet necessary deadlines and using reasonable judgement to resolving problems in their daily tasks.

Who you are:

• Service – You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
• Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization

What your day looks like:

• Ensure daily settlement totals for Credential Asset Management (CAM) and Credential Qtrade Securities (CQSI) match the central depository
• Maintain daily settlement reports, and request money movement for transaction settlement
• Monitor rejections for trades and transactions, identify any issues and correct on the system or advise the Credit Union of the corrections required
• Process CAM and CQSI’s GIC purchases, settlements, and reconciliations
• Process CQSI Pool fund trades and settlements within specified SLAs
• Review and complete financial and non-financial adjustments for CAM and CQSI
• Review requests for completeness and accuracy, communicating with internal and partner staff to verify and confirm details if necessary
• Communicate with Mutual Fund Companies via Letter of Indemnity, email, or phone call, to correct and resolve issues
• Respond to faxes received from Fund Companies and Credit Unions in a timely manner
• Respond to queries from other Aviso departments in a timely manner
• Support external and internal partners using the most efficient processing methods and recommending solutions for timely and accurate issue resolution