Supportive Living Coordinator - #1788716

Supportive Living Coordinator

The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province‐wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well‐being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much‐needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

Competition Number: 2024/25‐012‐200668T
Employment Type: Temporary (until March 31st, 2025)
Department/Region: Community Partnerships and Homelessness
Location: Head Office, St. John's
Posting Status: Internal/External
Closing Date: May 5, 2024
Salary Scale: $58,397 - $78,106 (418 points) on the Management Pay Plan, 35‐hours/week

Position Details

Context: The Community Partnerships and Homelessness Department provides research and analysis of best practices in social and transitional housing, homelessness prevention; and supports the development of the Provincial Housing & Homelessness Plan. The Department supports the CEO and the Minister Responsible for Housing through the development of position papers and briefing materials to support engagement and partnership across the housing continuum. The Department also provides oversight of the corporation's eviction prevention framework, tenant and community relations program as well as the delivery of the provincial supportive living program, emergency accommodations (including shelters), as well as transition houses.

Duties: Reporting to the Manager, Supportive Housing Services, the Supportive Living Coordinator supports non‐profit groups and initiatives addressing homelessness throughout the province, including working with provincial government departments to develop measurable targets and goals. The Coordinator is expected to seek out, review and analyze current homelessness research, including review and analysis of best practices in the design, delivery, operation and oversight of supportive and transitional housing initiatives. This position engages with a variety of community‐based groups and other stakeholders, as well as supports any relevant intergovernmental, interdepartmental or interagency collaborations that guide and/ or advance the work of transitional and supportive living program responses. The overall goal is to improve coordination and access to services for individuals with complex service needs through the advancement of internal, external and cross‐cutting strategies, policies and programs that address service gaps and decrease the experience of homelessness.

The Coordinator assists in strategic planning, as well as program and policy development and engages in ongoing monitoring, improvement and impact analysis of assigned programs and services. Work includes the development of proposal guidelines and evaluation strategies, coordinating the review and assessment of project proposals, development and monitoring of service agreements and financial and narrative reporting as well as collecting and analyzing program information to ensure compliance with program guidelines and corporate policies. The Coordinator will identify and develop performance indicators, monitor programs and budgets, and approve progress payments. The development of briefing notes, reports and presentations for submission/delivery to Executive and other internal and external stakeholders is required. The successful applicant will represent Newfoundland and Labrador Housing Corporation on a variety of provincial, municipal and community support committees and will participate in interprovincial, inter‐departmental and multi‐sectors initiatives which focus on supportive living. The incumbent supervises the work of an Administrative Officer IA which supports the administration of the Supportive Living Program. Other related duties, including providing support for other management employees in the department, may be required.

Criteria

Screening Criteria:

1. Completion of a Bachelor degree in Business/Social Science or related field (Equivalencies may be considered)
2. Supervisory experience
3. Experience in the delivery of human services
4. Experience with community and government homeless serving systems (asset)

Assessment Criteria:

1. Knowledge of program and policy development
2. Knowledge of complex service needs, including harm reduction and trauma informed practices
3. Knowledge of relevant programs and processes (i.e. supportive housing, eviction prevention)
4. Ability to monitor and evaluate programs efficiency and budget
5. Ability to work collaboratively and build relationships
6. Ability to effectively exchange information
7. Ability to maintain confidentiality
8. Ability to manage time and task while working independently
9. Supervisory Skills
10. Professionalism

Conditions of Employment

Conditions of Offer:

1. Acceptable Certificate of Conduct

Conditions of Acceptance

Applicant Information

• Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.
• Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.
• Disability related accommodations are available upon request at any stage of the recruitment process by contacting [email protected] or by calling (709) 724‐3002.
• Preference will be given to applicants who are legally entitled to work in Canada.
• Applications should be received prior to midnight Newfoundland Standard time on the closing day.
• The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.
• The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e‐mail addresses.
• All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.
• This competition may be used to fill future similar vacancies with NL Housing.
• Only successful applicants will be contacted for an interview.
• This is not a position within the Government of Newfoundland and Labrador Public Service.