Automation Tools Development Co-op (Winter 2025)

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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Ciena Global Services is currently searching for a for Automation Tools Development Co-op, skilled in scripting, AI and cross functional collaboration, excited to improve and automate our case management infrastructure. Our goal is to enabling faster and, smarter case resolution, leveraging the virtual knowledge libraries, nodal log files and KPIs. The candidate will need to understand the systems, networks, hardware and software they would be working with, but also the skills needed to communicate and collaborate with other business units. The job requires programming skills in languages such as Python, Perl, Java, Javascript, Go. Experience with analytics, AI / machine learning.

Objectives And Responsibilities Of This Role

• Collaborate with business units to fully understand current state of operations and define automation opportunities
• Programming new automated components
• Creating scripts for databases, networks, applications, hardware and software
• Install applications and databases relevant to automation
• Proactive in researching the latest in technology as it pertains to AI driven automation tools, scripting languages, APIs
• Excel in managing cross functional relationships and project teams
• Maintaining a professional demeanor with colleagues
  
  

Skills And Qualifications

• Experience with testing and provisioning automation tool sets (Python, Perl, Java, Javascript, Go)
• Working knowledge of API integration REST, XML, JSON
• Hands-on experience in automation application/scripts development in various environments (Linux, Shell, Web, Windows, etc)
• Artificial intelligence and machine learning
• Programming and coding experience
• Creative thinking skills
• Excellent verbal and written communication skills
• Analytical and problem-solving skills
• Ability to communicate well with other members of the development team
• Degree in progress in Engineering or Computer Science
• Exceptional time management, facilitation, teamwork, and organizational skills
  
  

The pay range for this position is $24.50-$33.00/hour

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

In addition to competitive compensation, Ciena offers students access to the Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation pay as required by applicable laws.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.