Contact Center Developer
J&M Group
Date: 3 weeks ago
City: Mississauga, ON
Contract type: Contractor
Key Responsibilities
- Design, develop, and maintain contact center applications and systems, ensuring optimal performance and reliability.
- Collaborate with cross-functional teams to gather requirements and understand business needs related to contact center operations.
- Implement and integrate Cisco contact center technologies and solutions.
- Troubleshoot and resolve issues related to contact center applications and infrastructure.
- Optimize existing processes and workflows to improve efficiency and customer satisfaction.
- Document technical specifications, system configurations, and deployment processes.
- Stay current with industry trends and emerging technologies to provide innovative solutions.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
310 T Trucks Apprentice Technician
PACCAR,
Mississauga, ON
1 day ago
Company InformationPACCAR Leasing, a PACCAR division, was founded in 1980 to provide premium Kenworth and Peterbilt vehicles to leasing and rental customers. PacLease is one of the fastest-growing commercial truck leasing companies in the transportation industry. With independent and company-owned locations throughout the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet...
Dispatcher - French Speaking
GardaWorld,
Mississauga, ON
1 day ago
GardaWorld Cash is seeking candidates with excellent communication skills to work as Dispatchers for our branch operation in Mississauga, ON.Responsibilities Include Dispatch ATM codes, Firstline Maintenance calls and emergency cash requests. Document and communicate between Service Techs and the customer. Respond to customer’s needs when contacted. Act as a liaison between customers and route personnel via telephone and radio. Research...
CNC Set-UP/Operator Job
Armstrong World Industries,
Mississauga, ON
1 day ago
What does it mean to work at Plasterform, Inc., a subsidiary of Armstrong World Industries?It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.By joining us, you'll...
