Bilingual Senior Sales Learning Trainer

Company: CGIC

Department: Retail Sales & Service

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: Bilingualism in English and French is required.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Sr. Sales Learning Trainer, you will collaborate with the team to prioritize identified learning needs and be required to report on progress, impacts, barriers, outputs, and project status. You will support the implementation of learning solutions and make recommendations for changes to training as required.

How You Will Create Impact

• Facilitating the delivery of sales and/or technical training events as a subject matter expert, positively impacting the skills and knowledge of the learners, encouraging participation and building motivation in virtual and/or face-to-face training environments.
• Leveraging a high degree of technical knowledge in specialty lines products including Life, Wealth, and/or Commercial to evaluate the effectiveness of the training environment.
• Building and maintaining strong stakeholder, specialist and subject matter expert relationships, supporting adult learning principles, training delivery skills and advising skills.
• Collaborating with cross functional stakeholder groups to identify learning needs, and Support implementation of learning solutions.
• Maintaining the integrity of online learning programs, participant's materials, and coaching guides to keep existing programs current and relevant.
  
  
  

How You Will Succeed

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.
  
  
  

To Join Our Team

• You have 5 years of insurance industry experience, including sales coaching experience, with a minimum 1 year experience working in Facilitation and Learning Development.
• You have a post secondary education in a related field or discipline.
• You hold a Life License, Mutual Funds License, and/or General Insurance License and are actively working towards the PFA, QAFP, and/or CIP designation.
• You hold or are willing to attain an Adult Learning Certification
• You demonstrate the ability to mentor, coach and contribute to the development of staff and build sustainable relationships with partners and colleagues.
• You use innovative and creative techniques to address needs-based analysis solutions.
• Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.
  
  
  

What You Need To Know

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
• You will travel occasionally.
• Detail oriented work that requires a moderate degree of mental concentration for extended periods of time.
• Extended work hours, including evenings and weekends may be required.
  
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.