Operations Coordinator

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $77.6 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

www.quadreal.com

Role Description

The Operations Coordinator for the Industrial East Portfolio is a full-time position reporting to the Operations Manager Preventative. This position is tasked with maintaining high standards aligned with QuadReal’s values, managing departmental documentation (including BOMA Best, net zero transitioning, contract documentation, vendor audits, and digital PM system). This position requires visiting properties on a regular basis and accessing roofs to complete audits of HVAC equipment.

Responsibilities

• Preventative Maintenance (PM): Utilize digital systems (MRI Angus) for PM orders. Generate, distribute, and track all PMs for trades; create and modify PM tasks; schedule and delete PMs for equipment as necessary; maintain equipment inventory lists, and update records for equipment installations/repairs. Create demand work orders for major component repairs or replacements. Ensure service history log is maintained. Extract and log nameplates for all new equipment. Create equipment lists in the MRI Angus database for new development properties.
• Task Coordination: Develop and maintain a task code library; perform quality checks on contractor-handled PMs; coordinate and schedule maintenance programs with managers. Coordinate plans for the reconstruction or installation of new equipment, machinery, or buildings.
• Database Maintenance: Maintain an organized database (SharePoint) of work orders, service reports, safety documents, and equipment inventory. Create accurate mapping of all RTUs and maintain rooftop equipment inventory lists per portfolio in software. Maintain records of planned and completed maintenance. Collect and save in SharePoint all equipment warranties for new buildings.
• Contractor Liaison: Coordinate with external contractors to ensure safe, compliant, and timely completion of assigned work; manage required paperwork and hazard awareness. Perform random checks of PM for equipment handled by external contractors to ensure reliability and quality of work. Ensure that outside contractors are aware of any potential hazards in the area, have signed the required paperwork (i.e., roof waiver), and are approved to work on-site, and provide them with the materials necessary to complete the job.
• Administrative Support: Assist GM operations and Operations Managers with administrative tasks; provide coverage support for the Operations team and backup to Building Operators. Provide assistance to update records for the BOMA Best initiative. Assist in net zero transition by investigating the carbon footprint for all major equipment.
• Policy and Planning: Participate in policy development, implementation, and maintenance; develop and execute projects to achieve established goals. Identify, analyze, and strategically deploy resources efficiently to maximize the chances of project success.
• Other Duties: Perform additional tasks as assigned.
  
  

Experience, Qualifications & Skills

• Valid driving license and ability to travel to properties.
• Interpersonal Skills: Approachable, positive demeanor with a hands-on, team-oriented work style.
• Education: Courses in building services or technical trades considered an asset; BES I/II or C.E.T. preferred.
• Technical Proficiency: Ability to utilize current industry technologies effectively. Strong MS Office knowledge, excel spreadsheet creation, and editing skills.
• Knowledge: Understanding of building operations, systems, components (HVAC, plumbing, electrical, life safety, building envelope), and familiarity with LEED and BOMA standards.
• Analytical Skills: Ability to read, analyze, and interpret technical procedures or regulations; write reports and business correspondence; present information clearly to various audiences.
• Organizational Skills: Proven ability to prioritize tasks, meet deadlines in a fast-paced environment, and adapt to shifting priorities.
• Initiative: Proactive and results-oriented with a strong commitment to customer service.
• Communication Skills: Strong verbal and written communication skills; able to collaborate effectively with various departments (Operations, Construction, Leasing, HR, Sustainability, Environmental, Health & Safety).
• Problem Solving: Ability to resolve issues using facts and logical reasoning; achieve goals with strategic approaches to challenges.
  
  

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

Want to learn about our end-to-end recruitment process? Click this link for a short video that will take you through each step, so you’ll know exactly what to expect.