Project Manager, Client Solutions

At Pontosense, we have a groundbreaking mission: saving lives. Our wireless sensing modules are at the forefront of this life-saving technology, the only one of its kind in the world; offering unparalleled medical-grade accuracy for crucial biometrics.

Imagine a sensor that can wirelessly monitor vital signs like heart rate, breathing, and even advanced biometrics. This sensor becomes your personal guardian angel, promptly alerting your car or house at the first sign of an emergency. With Pontosense, you can ensure the safety of your living space like never before. Today, we are fortunate to work with the most prominent automotive and smart home companies – think of one; chances are, we are their partner.

Founded in Waterloo, we have grown to offices in Toronto, Japan, China, and Germany. Our founding team has invented over 500+ patents (more than Airbnb and Snapchat combined!) and built three different unicorns ($1B+ market cap), and wireless sensing is our passion - we want to change the world for the better.

Why this Role?

The success of our wireless sensing innovations depends heavily on our Projects team, which acts as the vital bridge between internal technical teams and external clients. As a Project Manager, you will play a key role in ensuring seamless delivery of our groundbreaking technology to clients, directly impacting how our partners bring these innovations to market. You will work at the intersection of cutting-edge innovation and real-world application, overseeing projects that transform everyday life.

In this hands-on role, your critical thinking skills will be essential in solving complex technical challenges while managing and nurturing client relationships. You will ensure that we not only meet but exceed expectations, consistently delivering world-class solutions and setting the gold standard for wireless sensing technology.

As a Project Manager focused on Client Solutions, you will:

• Serve as the primary point of contact for clients, gathering technical requirements , leading product demos, , and assessing alignment between client needs and our solutions.
• Translate client objectives into clear technical requirements, working closely with R&D and engineering teams to ensure successful delivery.
• Lead end-to-end project management, from initial scoping to final delivery, managing timelines, resources, and budgets to ensure projects are delivered on time and meet technical specifications.
• Identify and mitigate potential risks or technical challenges before they escalate, ensuring project milestones stay on track.
• Collaborate cross-functionally with product development, sales, and engineering teams to ensure smooth execution and technical alignment.
• Cultivate strong, lasting client partnerships by proactively addressing client needs, providing technical support, and ensuring satisfaction.
• Act as a conduit for client feedback, helping refine our product offerings to better meet market demands.
• Lead project debriefs, analyzing outcomes to improve future project performance and execution.

Who You Are:

• You have a strong understanding of wireless technology, IoT, or similar industries, and can effectively translate complex technical concepts into simple, client-friendly language.
• Experience in the automotive industry is an asset for understanding complex regulations and fostering key industry relationships.
• You excel in client-facing roles and can build trust and rapport quickly, ensuring a high degree of client satisfaction.
• You have successfully led technical projects from inception to completion, managing multiple stakeholders with ease.
• You possess strong critical thinking skills, allowing you to quickly assess risks and implement effective solutions under pressure.
• You thrive in a fast-paced environment, demonstrating adaptability by making quick decisions and effectively responding to changing project requirements.

Why Join Our Team?

• Join an exciting, innovative, fast-paced technology start-up disrupting the industry.
• You’ll have access to exceptional mentorship and support, providing a clear pathway for professional growth and development
• Be part of a tight-knit team where you are encouraged to be creative and take risks and your contributions make a huge impact.
• Competitive salary and benefits for full-time employees that include comprehensive health benefits, 15 days of vacation, and a hybrid work environment.
• Enjoy a fun, relaxed work culture that values collaboration, inclusivity, and work-life balance.

Our Commitment

At Pontosense, we are committed to creating a workplace that is inclusive and accessible to all. We value diversity and believe that everyone deserves an equal opportunity to succeed.

If you have a disability or special need that requires accommodation during the hiring process, please let us know. We will work with you to make the necessary accommodations to ensure a fair and positive experience for all applicants.

We strive to provide accessible communication and technology for our employees and customers and always look for ways to improve. If you have any feedback or suggestions on how we can improve accessibility in our workplace, please don't hesitate to contact us.

We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply for open positions at our company.