Communications Consultant

Company: CGL

Department: Marketing and Communications

Employment Type: Temporary Full-Time (12 months)

Work Model: Hybrid

Language: English is required, French is an asset.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Marketing and Communications team aspires to drive innovation and be the industry leader in client engagement. Our versatile and knowledgeable team works collaboratively with business partners to enhance client and employee experience, creating value at every point of contact. We think strategically and align our initiatives to help our organization achieve its business objectives.

Reporting to the Manager, Corporate Communications, the Communications Consultant is responsible for leading the end-to-end development and delivery of strategic communications plans and programs, some of which will include media relations and issues management. In overseeing these projects, the Communication Consultant applies highly developed communication planning, project management, implementation, measurement and writing skills.

How You Will Create Impact

• Create strategic communication plans, including large-scale, cross-company, multi-functional and multi-phased projects, and initiatives. As required, work with business partners to guide and coordinate supporting communication activities (i.e., Internal Creative Agency and Translation).
• Consult with internal clients to determine their objectives and establish the scope of their requirements. Develop creative recommendations and strategic solutions for communication programs targeted to internal, external, and Advisor audiences.
• Lead the execution of all plan elements, including measurement, ensuring programs and projects are successfully delivered on time and on budget.
• Provide strategic communications counsel to leaders in the organization, including the development of key messages and positioning through organizational changes, to help them achieve their business objectives.
• Support the development and delivery of executive visibility plans for internal and external audiences.
• Act as support for a range of crisis communications and issues management activity for multiple audiences.
• Write and edit content for a wide range of communication initiatives and mediums (i.e., internal publications, video scripts, intranet, etc.).
• Monitor and apply communication best practices and current/emerging trends.
  
  
  

How You Will Succeed

• You have an innovative, client centric mindset to improve operational efficiencies and ability to influence change, with a primary focus on employee and advisor needs.  
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view. 
• You build trusting relationships and provide guidance to support the development of colleagues.
  
  
  

To Join Our Team

• At least 5-7 years of business experience providing communication consultation, planning expertise and project management skills, to a variety of corporate projects and initiatives.
• Proven experience in communication planning and execution with demonstrated results in coordinating and leading all aspects of complex communication programs, including measurement.
• Proven experience in crisis communications and issues management.
• Highly skilled writing, editing and research skills; the ability to perform these tasks quickly and to deadline.
  
  
  

What You Need To Know

• Extended work hours, including evenings and weekends, may be required.
• You may travel on occasion.
• You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.
  
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.