Cashier

Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online stores. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

The Laura Canada liquidation store Service Associate provides exemplary customer service to every client. He has strong fashion awareness and is knowledgeable about our product. He supports store in all non-selling functions as per Laura Canada’s policies and procedures i.e. P.O.S. procedures, merchandising, markdowns and administrative functions.

1.  Customer Service

• Provides exemplary customer service by acknowledging and assisting customers demonstrating a stop, drop and serve behavior.
• Achieves the Capture Rate (75%).

2. Point of Sale

• Executes all P.O.S. procedures with urgency, accuracy and efficiency.
• Controls all cash handling and adheres to LP policies and procedures (i.e. float counts, deposits, petty cash, etc.).
• Controls line ups by acknowledging customers with eye contact and a friendly smile.
• Captures opportunities to add-on sales at point of sale (explains final sale policy).
• Completes administrative requirements as directed (i.e. emails and transfers). 

• Excellent communication and interpersonal skills
• Supports store initiatives as directed.
• Conducts oneself in a professional manner.
• Open to feedback and implements change in a timely manner.
• Demonstrates initiative on an on-going basis.
• Attention to detail

• Flexible to the hours of the business
• Participates in inventory twice per year, all training sessions and staff meetings.
• Works in a standing/walking position.
• Lifts approximately 20-30 lbs of product/boxes, when required.
• Uses ladders as required