Surveillance Operator-Elements Casino Surrey

Position Summary

JOB DESCRIPTION

Under the general direction of the Manager, Surveillance, this position is responsible for monitoring interior and exterior areas of a property by closed circuit television cameras and maintaining visual records. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitors, documents and reports violations, large cash/cash equivalents transactions, excluded and self-excluded guests and unauthorized access
• Maintains logs and records; storing records for evidence purposes
• Monitoring, documenting, and reporting on conditions of surveillance facilities and equipment
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed
  
  

Education And Qualifications

• Must be available to work a flexible schedule including overnights and weekends
• Must be comfortable working 10 hour shifts
• Post secondary education in criminology or a suitable combination of education and experience an asset
• Minimum 3 years of work experience; experience in security or surveillance an asset
• Serving it Right Certification
• Computer proficiency
• Keen eye for detail, with the ability to focus on monitors for long periods of time
• Adherence to high standards, methods, and procedures
• Ability to successfully obtain a Gaming License
  
  

Work Environment Considerations

• Regular office environment, non-traditional work hours may be required in certain circumstances, some travel may be required