Manager, Loss Prevention

Job Summary

Reporting to the Director Loss Prevention, the Manager Loss Prevention will execute the loss prevention strategy for Dollarama in his/her region. The manager will ensure the protection of company assets and the Dollarama brand in the marketplace and will bring a progressive, continuous improvement mindset to the function.

The manager will be responsible for analyzing store shrink performance, identifying store/region specific trends including best and worst practices, implementing tools and strategies to achieve loss reduction in his/her region, and continuing to monitor and audit results. The manager manages specific projects, initiatives, and day-to-day activities for the Store Operations team and provides advice and recommendations to the Director, Loss Prevention.

The manager will work with a team of external partner suppliers and will collaborate closely with the operations team in his/her region in the day-to-day execution of loss prevention activities.

Key Accountabilities

• Act as the key point of contact for all loss prevention and shrink reduction projects and related process changes in his/her region;
• Execute, implement and lead the audit program in his/her region;
• Visit stores and leverage new and existing tools to assess and rectify the highest shrink stores in the chain;
• Prepare follow-up corrective action plans to ensure that deficient areas are addressed at store level;
• Deliver training and development to the field in loss prevention operations, assisting and attending relevant district management meetings and store meetings, providing training to increase and raise awareness;
• Support the change management process to ensure effective loss prevention mitigation strategies are in place for new/changing products and processes;
• Collaborate with external partners including loss prevention consultants, law enforcement, mall administrators, landlords and vendors;
• Investigate on potential fraud, risk and threat to the company;
• Keep up to date with industry developments; and
• Other duties as assigned in keeping with the needs of the company.
  
  

Job Requirements

• Collegial or University diploma in a related field;
• 5 to 10 years of experience in security and loss prevention gained ideally in the retail industry;
• Demonstrate a solid track record of results delivered in a high growth, high change, and results oriented environment;
• Possess both strategic and tactical capabilities;
• Strong planning and organizational skills;
• Strong problem-solving skills, and excellent communication and interpersonal skills;
• Good computer knowledge and skills (including Excel); and
• Ability to work under pressure, in a fast-paced environment with a high volume.
  
  

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.