Evening French Bilingual Telephone Interviewer - Remote

JOB DESCRIPTION

Who We Are:

Ipsos is a global leader in survey-based market research, focused on advertising, marketing, public opinion, loyalty, and media. We provide our researchers with high-quality, efficient, and innovative services which enable them to meet their client’s project needs and to sustain lasting client relationships.

About The Role:

Market Research Interviewers conduct telephone surveys with people throughout the United States and Canada on a variety of topics including buying habits, customer satisfaction, consumer, social and political issues. There is no telemarketing or sales involved.

We are hiring for this position at an hourly wage of $16.75.

What You Can Expect To Be Doing:

• Conduct telephone surveys for research purposes
• Read aloud a questionnaire as it is written and record the respondent’s answers accurately
• Check and revise all responses for accuracy, proper spelling, and grammar
• Have a courteous, customer service approach
  
  

What You’ll Need:

• Self-motivated and positive attitude
• Minimum typing speed 45 words per minute with 90% accuracy
• Prior experience in a call center, customer support, telemarketing, or phone interviewing is beneficial
• Excellent time management skills
• Comfortable speaking on the phone
• Fluent in reading, writing, and speaking English
• Fluent in reading, writing, and speaking French
• High school diploma or GED preferred
  
  

What’s In It For You:

• Minimum 3 shifts a week with one weekend shift required
• Flexibility to amend schedule each week
• Expected working hours are 4:00 – 11:00 pm
  

What You’ll Need:

• Have a private and quiet workspace
• Desktop or laptop computer with minimum Microsoft Windows 10 or 11 operating system
• (Mac or tablet not supported; Windows 10 S Mode not supported)
• Minimum computer requirements are 1.1 GHz and 512 MB RAM
• Broadband or high-speed DSL, cable or satellite internet connection.
• Able to run Windows Updates regularly to keep system current with latest security updates from Microsoft
• Antivirus software. Only one antivirus program installed. (Avast and Kaspersky not supported)
• Landline telephone or cell phone including a headset with microphone that connects to your telephone equipment. Excellent sound quality required.
  

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

ABOUT US

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years . With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!