Sourcing Coordinator

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We are looking for a Toronto-based Sourcing Coordinator to help support direct sourcing, product, and merchandising initiatives for Sleep Country/Dormez-Vous and INC Brands (Endy, Silk & Snow, Hush, & Casper Canada). This individual will work closely with, and report to the Assistant Sourcing Manager. They will be a key member of the Sourcing team, and an important liaison with cross-functional teams.

As Sourcing Coordinator you will:

Sample Management

• Manage the sending and receiving of product samples from domestic and overseas suppliers as well as our INC Brands
• Ensure product details meet all requirements prior to shipments
• Help develop and manage sample receiving, cataloging, and organization processes
• Follow inbound/outbound sample statuses and communicate updates to necessary teams
• Arrange sample review meetings with relevant teams

Product Compliance & Testing

• Help review product samples to ensure correct measurements, color(s), packaging, features, functions, etc.
• Coordinate internal testing meetings with Quality Inspection team and manage process, documentation, sign-offs and feedback to Merchandising, Sourcing, Supply Chain, Sales and Operations teams afterwards
• Review incoming newly ordered product and arrange inbound quality control approval meetings
• Help arrange product quality control inspections and factory audits with domestic & overseas vendors. Work with Sourcing Managers and Director of Sourcing to review completed inspections to assess compliance and quality standards
• Oversee the tracking and communication regarding product warranty issues. Communicate with internal teams to help troubleshoot, approve write-off requests, track total warranty issues along with total sales units to identify possible negative trends in quality issues. Assist in providing necessary data to vendors and request credits back for manufacturing defects

Documentation & Administrative

• Onboard new vendors by communicating and documenting needed information about the vendor and collecting key details needed for Finance, Supply Chain and others.
• Transfer product specifications to internal documents, including SKU creation, and working with admins & Product Information Management (PIM) team to ensure this information is entered into our work systems timely and accurately
• Help create sales spec sheets of product features and details for training and awareness. These are shared with Merchandising and Sales teams

The Qualifications and Experience we’d like to see:

• Post-Secondary Degree, and/or equivalent education, training or experience is desired
• 1-2 years’ experience with a product-based company
• Strong written and verbal communication skills
• Adhere to deadlines and see tasks through to completion
• Ability to see the total organization with an integrated perspective
• Ability to multi-task and work in a fast-paced environment
• Proven organizational capabilities
• Proficiency in Microsoft Office
• Proficiency in Adobe Creative Cloud - an asset
• Willingness and ability to take initiative while having a solutions-oriented approach
• Be naturally curious and not being afraid to ask questions or follow up
• Be a team-player and develop positive and productive peer relationship
• Ability to work in a collaborative and constructive manner with the team and cross-functional partners

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

• This is not a job but a CAREER with opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to training and development platforms
• Full medical, dental benefits and a Deferred Profit-Sharing Program
• Annual Wellness Credit for any products/services that improve your health and well-being, ie., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep.  Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada.  The Company has omnichannel and ecommerce operations including 300+ corporate-owned stores and 18 distribution centers warehouses across Canada.  Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people.  For more information about Sleep Country, please visit www.sleepcountry.ca.