Bilingual Assistant Property Manager

Parkbridge


Date: 1 week ago
City: Ottawa, ON
Contract type: Full time
BILINGUAL ASSISTANT PROPERTY MANAGER, OTTAWA, ON

With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience!

We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are looking for individuals with focus, ambition, and drive to join our team.

Our Parkbridge team is supported with competitive compensation packages, generous performance-based incentives, GRRSP-matching, health benefits, and paid wellness and volunteer days. If you share our vision to help build memories that will last a lifetime, we encourage you to apply today!

Our Assistant Managers are responsible for collaborating with the Property Manager on many facets of the business including, operations, staffing, maintenance and planning at our residential lifestyle properties. They are ambassadors of the Parkbridge brand, and the heart of our communities.

The major areas of responsibilities will include resident relations, both in person and electronically, purchase order management, vendor coordination, and other related property management duties.

Reporting to the Property Manager, you will help with the management operations and administration at the following properties:

Albion Sun Vista, Albion Woods, Rockhaven, Bellwood, Worthington Park, Parc Remillard, Maison Mobile Richelieu

What People Say About You

You thrive on creating community in the workplace. You are a strong, positive communicator who can work both independently and as part of a team You believe people are your greatest asset and you strive to help them improve. You have high standards for customer service, and you believe that there is a solution for every problem.

What You Bring To The Table

You have a strong background in customer service, and you are experienced in coordination of people and projects. Ideally, you have a background in property management, but experience from other industries will be considered.

You have excellent interpersonal skills and can communicate with people at all levels.

You work well independently and thrive on change. You enjoy the challenge of problem-solving on the fly.

You are fluently bilingual (written and oral) in French and English

What You Will Be Doing

Customer Relations

  • Build solid brand recognition for the property based on delivery of service
  • Ensure safe and enjoyable environment for residents and employees
  • Weekly “walk the property” tours
  • Ensure customer complaints are dealt with quickly and in person
  • Work with functional areas including (HR, H&S, Finance, IT, etc.)

Community Operations

  • Promote a business environment that is customer friendly
  • Be a positive role model
  • “Think like an investor” by promoting a work environment that reinforces operational effectiveness and operation efficiency to assure continued profitability
  • Support management and fully implement its policies and procedures
  • Regularly attend regional meetings
  • Promote and maintain a positive working relationship with business partners

Financial

  • Ensure all financial transactions are properly recorded and tracked
  • Ensure information/reports provided to management are timely, accurate and on-target
  • Procure goods and services according to protocols established by management
  • Implement and achieve annual business & financial plan for the community

Health and Safety

  • Ensure all community activities are conducted in a safe and environmentally responsible manner
  • Ensure that all community facilities are maintained in safe condition
  • Immediately notify management when operations are unsafe and/or beyond normal repair
  • Ensure all employees are aware of the property’s safety procedures and are proficient in the use of its safety equipment

About Parkbridge

Parkbridge is Canada’s leading developer and manager of more than 60 residential communities and 35 recreational RV resort communities. Headquartered in Collingwood, Ontario, with properties in 70 municipalities across Canada, the Parkbridge team enriches the lives of its residents and guests by providing welcoming communities with quality amenities. It also offers an attainable path to homeownership through land lease opportunities. Parkbridge is wholly owned by QuadReal Property Group, a global real estate company headquartered in Vancouver, British Columbia, with assets under management of over $70 billion.

Application Information

Candidates from diverse groups are encouraged to apply. We are committed to fostering an inclusive, barrier free and accessible environment. If you have been contacted for an interview and require an accommodation to participate in the recruitment and selection process, please advise, and we will work with you to meet your needs.

Please note that applicants must be able to successfully pass a pre-employment criminal background check.

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