Technical Operations Manager

Job Description: Technical Operations Manager, Atlantic Hockey GroupPosition Title: Technical Operations ManagerLocation: Moncton, New Brunswick
Organization: Atlantic Hockey Group

About Us: The Atlantic Hockey Group is dedicated to providing top-tier hockey programs across Atlantic Canada. We are committed to fostering the growth and development of hockey players through innovative and comprehensive training programs.

Position Overview: The Technical Operations Manager will oversee several key technical operations of the Atlantic Hockey Group, ensuring efficient management of registration software and program scheduling. This role requires a strong blend of technical expertise, management skills, and an understanding of hockey program administration. Below covers the key responsibilities among other tasks.

Key Responsibilities:

• Management of Registration Software:
  • Oversee the operation and maintenance of the registration software.
  • Ensure seamless user experience for participants registering for programs.
  • Troubleshoot and resolve any technical issues that arise with the registration system.
• Program Scheduling:
  • Develop and manage schedules for various hockey programs and events.
  • Coordinate with coaches, venues, and participants to ensure efficient scheduling.
  • Maintain up-to-date and accurate scheduling information on all platforms.
• Online Stores
  • Manage the online stores process for apparel and other items.
  • Oversee process of sourcing items from providers.
• Data Management:
  • Ensure the security and integrity of participant data.
  • Manage data analytics to optimize program offerings and improve user experience.
• Communication and Collaboration:
  • Work closely with the coaching staff to align technical operations with program goals.
  • Communicate effectively with all stakeholders, including participants, parents, and partners.

Qualifications:

• Proven experience in managing registration software and program scheduling, preferably within a sports organization.
• Strong technical skills, including proficiency in relevant software and systems.
• Excellent organizational and problem-solving abilities.
• Strong communication and interpersonal skills.
• Knowledge of hockey programs and a passion for the sport is highly desirable.

Benefits:

• Competitive salary
• Comprehensive benefits package
• Opportunities for professional development and growth within the organization

Application Process: Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience to [email protected]

The Atlantic Hockey Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.